Overview
At MEG we are looking for a Customer Onboarding Lead with 2 to 3 years’ experience of project managing the localisation and configuration of digital workflow solutions within UKI Healthcare. The role will normally involve remote client-facing engagements within both private and public medical environments; however, flexibility is expected to accommodate on-site visits that may be required as part of the project delivery life cycle.
The role will be full-time – Monday to Friday, 5 days a week, except public holidays. A standard 8-hour workday (+ 1 hour lunch) format will be followed. Working hours will normally be based upon London time and may be adjusted to help facilitate communication and coordination between team members based outside the region. An overlap in the working hours across the team may be deemed necessary at key stages of Customer Onboarding and support.
Responsibilities
The position involves remote client-facing engagements and coordinating project delivery for localisation and configuration of digital workflow solutions within UKI Healthcare. On-site visits may be required as part of the project delivery life cycle.
Qualifications
* 2 – 3 years’ experience in a project management / deployment lead role, ideally within UKI Health Care.
* Experience of overseeing the localising of software solutions within Health Care. NHS/ HSE change management experience is highly desirable.
* Strong stakeholder communication skills. Candidate must have clear verbal and written English
* Experience of educating end users
* Ability to effectively lead projects via remote working with minimum of supervision
* Experience of working with Leadership-level clients, especially within Health Care
Beneficial Requirements
* Background in Health Care, ideally with experience of clinical reporting
* Knowledge of Quality Management systems
About MEG
MEG’s mission is to provide the best quality management platform for healthcare providers around the world, enabling them to sustainably deliver great care to every patient every time.
With a relentless focus on creating a better experience for the working lives of frontline staff, our team is united around building innovative technology solutions for healthcare teams that improve care quality standards and patient safety.
Already working with world-leading hospitals in more than a dozen countries across Ireland and the UK, the Middle East, Latin America, Australia and New Zealand, MEG is continuing its expansion in both local and international markets. We are hiring new members to our team to help us on this journey.
Our company has a remote-first mindset and is built on trust, communication and fun. We have an excellent collaborative work environment and offer our employees great experience across a range of different projects. We encourage team members to take an active role in developing their skills and give them plenty of autonomy and support to do so.
We are a global team with a global mindset. Cherishing and protecting diversity is core to our company culture. We are always looking to diversify the talent in our team. If you feel you don’t quite meet all the criteria in the job spec but have the potential to do the role, we’d still love to hear from you.
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