As a key player in our motor claims function, you will be responsible for handling complex and high-value motor damage claims. This hands-on technical role requires you to take ownership of desktop assessments and field inspections where needed.
About the Role
* Desktop assessment of vehicle damage claims.
* Field inspections and damage assessments when necessary.
* Serving as a technical referral point for claims advisors on repair methodologies, pre-accident values, repairability vs total loss decisions, and salvage matters.
* Assisting in the development and technical training of the Motor Claims team.
* Supporting the procurement and management of motor service providers, including repairers, salvage agents, hire companies, and engineers.
* Reviewing and validating repair estimates and engineering reports to ensure fairness and cost-effectiveness.
* Helping to build and refine motor claims procedures, technical guidelines, and assessment frameworks.
* Ensuring compliance with quality standards, regulations, and obligations.
Requirements
* Technical expertise in motor claims, including 5+ years' experience as a Motor Assessor, Engineer, Vehicle Damage Estimator, or similar role.
* Proven experience handling complex or high-value motor claims, including both high value repairs and total losses.
* Strong understanding of repair methodologies, vehicle valuation, depreciation, and salvage processes.
* Proficient with vehicle estimating systems.
Benefits
* Opportunity to work in a fast-paced entrepreneurial environment.
* Chance to mentor and support others.
* Pragmatic and solutions-oriented approach.
* Customer-centric approach balanced with strong technical judgment.
* Strong communication skills.
Personal Attributes
* Team player.
* Comfortable working under pressure.
* Able to explain technical findings clearly and professionally.