Head of Services
169848
Desired skills:
Service Manager, Automation, MSP, Cybersecurity, Dublin, Permanent
Hybrid
Reperio has partnered with a fast-moving, tech-driven company operating at the forefront of managed IT services to find a Head of Services who will lead the evolution of both internal and client-facing tools.
This is a high-impact leadership role offering significant autonomy to shape internal systems, steer our product portfolio, and influence company-wide standards and strategy.
Responsibilities:
1. Own and optimise the internal toolset (RMM, PSA, quoting, documentation,
2. Act as product owner for key third-party platforms offered to clients
3. Lead AI and automation initiatives across departments
4. Ensure system-wide compliance with security and data protection standards
5. Be a key contributor to operational standards and continuous improvement efforts
6. Cross FunctionalColaberation
Requirements:
7. Experience in an MSP environment
8. Proven ability to manage and optimise IT platforms and SaaS ecosystems
9. Strong knowledge of automation tools
10. Familiarity with AI applications in business operations
11. Hands-on experience with security frameworks and governance
12. Strong communication, documentation, and project management skills
13. Bonus: Knowledge of Kaseya/Datto, or relevant certifications (CISSP, ITIL,
Reperio Human Capital acts as an Employment Agency and an Employment Business.
Peter Megarity is recruiting for this role.
Get in touch with Peter Megarity for more information: