Dublin Field Based Service Engineer - with CSSD experience - Wassenburg Medical Ireland
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Dublin Field Based Service Engineer - with CSSD experience - Wassenburg Medical Ireland
Benefits: Contributory Pension Scheme, Employee Assistance Programme, Private Health Insurance
About Us
Wassenburg Ireland Ltd is a leader in delivering solutions for the cleaning and disinfection of flexible endoscopes.
Based in Santry, Dublin, we specialise in:
In-house professional training in high-end washer disinfectors and drying/conditioning cabinets
Sales and implementation of our product range across Ireland's healthcare sector
Clinical support, customer education, and endoscope project planning
Nationwide servicing and validation from our expert team
Job Description
Wassenburg Medical is seeking an experienced Field Service Engineer with CSSD experience to join our growing team in Ireland.
Key Responsibilities
Perform installation, commissioning, and validation of equipment such as SMEG instrument washers, Matachana steam sterilizers, Wassenburg WD440 Pass Through Endoscope Washer Disinfectors, DRY 300(D) Drying & Storage Cabinets, and STERRAD low-temperature sterilizers.
Conduct preventative maintenance and provide timely repairs to medical devices and related equipment.
Offer clinical support to ensure proper operation and usage of medical equipment.
Establish and maintain positive relationships with clients by delivering exceptional customer service and technical support.
Ensure high levels of customer satisfaction by addressing concerns and resolving issues efficiently.
Provide ongoing training to hospital staff on the use of medical equipment, ensuring compliance with regulatory standards.
Liaise with customer support administration for processing of service reports, invoicing, and related documentation.
Maintain accurate records of all activities and service interventions in compliance with company procedures.
Ensure all service activities are carried out in line with Wassenburg Medical's quality standards and relevant industry regulations.
Continuously update and improve knowledge on industry best practices and emerging technologies.
Role Requirements
CSSD Experience is a must, with a deep understanding of hospital and clinical sterilization practices and workflows.
Technical Background – ideally a background in engineering (mechanical/electrical) or service/maintenance technology.
Field-based experience with medical devices or electronic equipment.
Applicants should hold a national trade qualification or further education in Engineering or Service/Maintenance Technology.
Qualified validation engineer (Eastwood Park or equivalent) is highly desirable.
Excellent communication and customer service skills, ability to build strong, trusting relationships with clients.
Strong troubleshooting, analytical, and problem-solving skills.
Ability to handle both electrical and mechanical components of medical equipment.
Organizational skills and ability to work efficiently under pressure.
Flexibility and willingness to travel as required for field-based tasks.
A full clean driver's license is required.
Knowledge of hospital and CSSD operations and how sterilization equipment integrates into these workflows is an advantage.
What We Offer
Opportunity to work in a specialized field of medical technology.
A chance to contribute to a company that is well-established with ambitious growth plans.
A role that combines technical expertise with customer interaction and satisfaction.
Excellent opportunities for personal and professional development in a fast-paced and growing environment.
Benefits
Private medical insurance after 6 months
Performance-related commission plan
Company vehicle
Laptop, Tablet & Phone
22 days holidaysFull support and training
Opportunities for professional development and growth.
Collaborative and supportive work environment.
If you're passionate about medical technology, have CSSD experience, and want to be part of an exciting dynamic team, please apply today by sending your CV to
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
Medical Equipment Manufacturing
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