Job Title: Senior Administrative Professional
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Job Description:
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We are seeking an experienced Senior Administrator to join our dynamic team. This role is critical in supporting the smooth flow of daily operations, managing invoicing, shipping, customer accounts, and providing exceptional customer service.
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Key Responsibilities:
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* Generate invoices, purchase orders, and other essential documentation
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* Oversee shipping and track orders to ensure timely deliveries
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* Monitor account credits and follow up with clients for outstanding payments
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* Conduct account reconciliations and report to the Financial Controller on account statuses
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* Update pricing platforms as needed to reflect current rates
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* Provide exceptional customer service for inbound and outbound account inquiries and order processing
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* Handle cash counting and till lodgment accurately
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* Take on additional administrative tasks as assigned by management
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* Proactively work towards timely and successful solutions aligned with company needs and objectives
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* Adapt to evolving responsibilities based on business needs and personal development
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Requirements:
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* Proven experience in administration, preferably in a similar role
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* Strong IT skills, with proficiency in Office software
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* Excellent communication and interpersonal skills
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* Highly organised with the ability to work independently and take initiative
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Benefits:
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Pension with 5% Employer/Employee Contribution (after 2 years of service)
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Salary:
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Negotiable, depending on experience