Posted: 16 June
The role
ResponsibilitiesProvide prescriptive recommendations, best practices, and technical advice for improving adoption.Deliver 1:1 Expert Coaching Sessions and Ad-Hoc Success Engagements.Become an expert in Sales Cloud and related products.Help customers consistently achieve their business outcomes.Generate positive feedback from customers, internal teams and leadership.Show continued professional growth and development.Required Qualifications & Skills3+ years of relevant experience.Undergraduate degree minimum.Proven ability to quickly learn new technologies.Consultative and customer‑focused approach and engagement style.Ability to navigate, elevate, and lead efforts on complex customer requests.Demonstrated ability to communicate, present and influence credibly and effectively with a variety of audiences (from developers to C-Suite).Ability to prioritize, multi‑task, collaborate with team members and perform effectively under pressure.Certifications: Salesforce Administrator certification (required), and expected to obtain Salesforce Advanced Administrator, Platform App Builder, and Sales Cloud Consultant certifications within the first 90 days of hire.Preferred Qualifications & SkillsTrailhead Ranger.Familiarity with the Salesforce platform.Salesforce admin experience.Fluent in French or German.BenefitsBenefits and resources support work/life balance, personal growth, and professional development. Salesforce’s AI agents accelerate your impact so you can deliver best results.Equal Opportunity EmployerSalesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. We are committed to fairness across all aspects of the employment process.
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