Reporting to the Repair Station Manager, the Quality Manager is responsible for establishing, implementing, monitoring and operating a total quality system for MES Dublin and ensuring it complies with regulatory requirements and meets the needs of the business. This includes the management of the Quality department; selection, training, and development of subordinates; development, implementation, and maintenance of the necessary quality procedures and systems; and co-ordination of activities between the regulatory agencies and MES Dublin.
Responsibilities Include
* The repair station's quality procedures, processes and MOE (Maintenance Organization Exposition).
* Obtaining and maintaining all necessary authority approvals.
* Obtaining and maintaining all capability authorizations for the repair station.
* Ensuring that internal audits are carried out on this MOE and any external agency providing services to the organization.
* Issuing certifying authority to personnel qualified to perform certification.
* Establishing and maintaining a maintenance personnel training program and maintaining a record of maintenance personnel for training, ratings and qualifications.
* Independently developing, documenting and implementing all work procedures and Repair Station Processes including all necessary interface processes with LHT / LHT MES.
* Guiding operations to transfer contractual obligations into a stable production.
* Assuring conformity to airworthiness, environmental, health and safety directives.
* Coordinating quality program with LHT as well as MES network quality management.
* Coordinating with the MES product centre regarding MES standards.
Specific Accountabilities
* Monitor, audit and optimize repair station's quality procedures and processes.
* Manage quality escapes/turn backs.
* Perform all necessary communications with authorities.
* Determine and organise all necessary trainings (including training material, training course, training engine(s), classroom training).
* Determine and organise human factors training.
* Develop and maintain all repair station processes including all necessary interface processes with LHT / LHT MES.
* Perform his/her work duties out of Dublin (Ireland).
* Interface with all repair station functions (e.g. production, engineering, materials, finance, etc.).
Person Specification
The candidate should essentially fulfill the following requirements:
* Strong leadership ability with experience of leading teams and projects.
* Thoroughness, accuracy, and attention to detail are key.
* Ability to lead and manage change.
* Problem solving ability in a rapidly changing environment.
* Ability to work with all levels within the company.
* Customer focused.
* Ability to work under sustained pressure in a most competitive environment.
* Ambitious, motivated, energetic, enthusiastic self-starter who can work on their own initiative.
* Diplomacy and negotiating ability.
* Ability to identify business issues and barriers.
* Willingness to travel as per business requirement.
Specific qualifications include
* Previous experience in Quality Management and auditing.
* A qualification in the related field.
* Business acumen.
* Excellent communicator both verbally and written, and strong interpersonal communication skills.
* Strong leadership skills.
* Disciplined approach to work and must be proactive in implementing positive change.
* Must be self-driven and be capable of working with peer group to reach agreed management positions.
* Highly detail orientated.
* Spoken and written experience of the German language would be an advantage.