Our client, a leading global organisation, is seeking a
People Operations Specialist
to join their Global People team. This is a key role for a professional who thrives on delivering exceptional HR service, supporting employees and managers across the employee lifecycle, and driving operational excellence at scale. You'll act as a trusted partner to Talent Acquisition, HR Business Partners, and Centers of Excellence, helping to streamline processes and enhance the overall employee experience.
Salary: €50,000 pro rata
Location: Dublin (Hybrid)
Contract: 6 months
Key Responsibilities:
* Build and maintain strong partnerships with HR Centers of Excellence, recruiters, employees, and people managers.
* Provide operational support across the hiring lifecycle, including interview coordination, offer preparation, and TA process support.
* Manage Tier 1 and Tier 2 HR cases across multiple time zones, ensuring SLA adherence and exceptional service delivery.
* Execute global HR processes, such as creating contracts and offer letters, managing employee data, supporting learning platforms, and responding to employee inquiries.
* Use operational knowledge to escalate and resolve HR cases, maintaining accuracy and compliance in all systems.
* Promote employee self-service by leveraging internal knowledge bases and tools.
* Conduct audits and validations of HR transactions to ensure data integrity.
* Identify process inefficiencies and provide recommendations for improvement.
* Support projects, User Acceptance Testing (UAT), and develop Standard Operating Procedures (SOPs) to enhance HR operations.
What We're Looking For:
* 2-4 years of experience in HR operations or a centralised HR/customer support function supporting global teams.
* Strong process knowledge and experience with HR systems and technology.
* Experience working in fast-paced, dynamic environments, ideally in collaboration with HR Centers of Excellence.
* Proven experience supporting HR Operations across the EMEA region
* Excellent communication, problem-solving, and organisational skills, with a focus on delivering high-quality service.
By applying to this job, your CV will be assessed by a consultant from for the position described and your CV may be added to our secure applicant tracking system however your details will never be shared to any other third party without your consent.