We are seeking a highly motivated individual to join our Personal Lines team as an Account Executive Unqualified.
As an Account Executive Unqualified, you will play a key role in supporting the team to achieve its income and sales targets.
Key Responsibilities:
* Support the team to achieve its income and sales targets by managing assigned renewal lists and mid-term adjustments.
* Provide support to the Personal Lines team and clients.
* Manage renewals within required timelines.
* Ensure agreed processes are followed in all matters.
* Manage aged debt and premium collection.
* Comply with all management audit requirements.
* Handle Inbound & outbound calls.
Working in Our Team:
You will be part of a dynamic team that works together to deliver excellent customer service.
* Deliver the agreed standards of customer service in all dealings with external and internal customers.
* Take personal responsibility for delivering the highest level of accuracy and quality in your work.
Personal Qualities:
1. Candidate must demonstrate the ability to work in a team environment.
2. Strong communication skills are essential.
3. Possess a positive, can-do attitude with the ability to adapt to and embrace change
4. Attention to detail.
5. Possess the ability to manage deadlines & prioritise workload.
6. The ability to prioritise workloads and adapt to unforeseen events.
* A good degree of personal organisation and a structured approach to time and resource management.
* Previous Customer Service Experience.