Brief Description
Certa Ireland is a wholly owned subsidiary of DCC plc and is part of the Energy Division of the Group. We are one of the country's leading home heating oil, commercial fuel, and agricultural diesel suppliers, in addition to other business divisions including retail forecourts, fuel card services, lubricants. With strong renewable ambitions, we are leading the way in the supply of liquid biofuels and solar pv installation in Ireland to both domestic and commercial sectors. We aspire to having a powerful entrepreneurial spirit, a culture of high performance and teamwork, and exceptionally strong customer service.
DCC plc is one of Ireland's most successful organisations, operating in various sectors including Energy, Technology and Healthcare. With annual sales of over €18 billion, and operations in 21 countries across 3 continents, DCC employs more than 15,400 people around the world. Being a part of our parent company means that while we retain the agility and local resonance of a smaller organisation, we also benefit from the strength and scale of a global company.
Certa Ireland welcomes applications from people of diverse backgrounds and abilities. We are committed to providing reasonable accommodations for applicants and employees with a disability. Should you have a reasonable accommodation request please email
Principal Objective of Position
The Head of IT provides leadership and guidance in the planning and implementing of enterprise information systems to enable Certa to achieve its strategic objectives. This includes providing direction for IT-related projects, defining technology standards, and managing IT colleagues.
Core Requirements
Strategic Planning
* Collaborating with senior management to identify Certa's technology needs and opportunities.
* Developing a long-term IT roadmap to support business growth and innovation
* Assessing, recommending, and adopting new technologies to improve operational efficiency and facilitate growth.
Digitalisation
* Drive the digital transformation agenda across the organisation by identifying opportunities to digitise processes and improve customer and employee experiences.
* Evaluate and pilot emerging technologies (e.g. AI, automation, IoT)
* Support the development of reporting, business intelligence (BI), and insights capabilities to aid data-driven decision-making.
IT Governance
* Develop a strong working relationship with the DCC IT Security Team, DCC IT System and Infrastructure Team
* Establish IT policies and objectives that promote efficiency and security.
* Implementing IT governance structures to manage and monitor IT investments and initiatives.
* Ensure compliance with legal, regulatory, and security standards.
* Work with DCC Group Internal Audit IT Team to ensure that systems are maintained at the appropriate IT Standards
* Collaboration with the Certa GRC & Security function
* Implement and manage cybersecurity policies and procedures.
* Conduct risk assessments to identify and mitigate security vulnerabilities.
* Ensure compliance with data protection regulations like GDPR, HIPAA, etc.
Leadership and Team Management
* Recruiting, training, and mentoring IT staff to build a competent and motivated team.
* Provide clear goals, performance feedback, and career development opportunities for team members.
* Coordinate and supervise the day-to-day activities of the IT department.
Budget Management
* Preparing and managing the IT budget to ensure cost-effective service delivery.
* Evaluating and negotiating with vendors for software, hardware, and services.
* Monitoring IT expenditures and ensuring they align with the budgeted amounts.
Infrastructure Management
* Oversee the design, implementation, and maintenance of IT systems and networks.
* Ensure the reliability, performance, and security of the IT infrastructure.
* Implementing and maintain disaster recovery and business continuity strategies.
* Working within the confines of the Fixed, Flex, Free methodology for the implementation of proposed IT Systems
Project Management
* Manage IT projects in line with Certa's agreed project management framework including;
* Development of detailed project plans, timelines, and resource allocation.
* Providing training plans, communication strategies, and support mechanisms for the whole business during IT transitions.
Required Skills
Technical Proficiency
* Network Management: Expertise in the configuration and management of networks, including LAN, WAN, and VPN.
* Systems Administration: Proficient in managing servers, databases, and operating systems.
* Cybersecurity: Strong understanding of security frameworks, encryption methodologies, and threat management.
* Project Management: project planning, resource allocation, and scheduling.
* Cloud Platforms: for cloud services and infrastructure management
* Communication & Collaboration: Microsoft Teams, Use Workspace, Sharepoint for team communication, collaboration and document management
Project Management
* Strategic Planning: Ability to align IT initiatives with the broader business strategy.
* Budgeting: Experience in preparing and managing budgets.
* Risk Management: Aptitude for identifying potential risks and implementing mitigation strategies.
Leadership
* Team Management: Proven ability to lead, motivate, and manage IT teams.
* Communication: Excellent verbal and written communication skills for interacting with various stakeholders.
* Decision Making: Strong analytical skills for making informed and timely decisions.
Competencies
* Problem Solving: Ability to diagnose and resolve complex technical issues.
* Adaptability: Capacity to thrive in a fast-paced, ever-changing technology environment.
* Customer Focus: Commitment to delivering high-quality IT services that meet the needs of internal and external customers.
* Stakeholder Management: strong collaboration and interpersonal skills
Our Values
Safety First
Our priority on safety has always been the foundation of our sustained success in business. We always prioritise the safety of our employees, contractors, customers and any others who may be affected by our business activities. This is why we continuously look for ways to improve our culture, systems, and our processes around safe practices.
Bold & Courageous
We embrace challenges with the determination to succeed. We push our boundaries and challenge the status quo. Every day we strive to understand the limits of "what's possible?" and "why not?". Both as individuals and as a collective, we strive to find innovative solutions to problems for our shared future and achieve our goal of becoming Ireland's most loved, most efficient and most profitable energy brand.
One Team
We are one team and work with a shared vision; which is to always do the right thing for our customers, our businesses and our people. Internally, we operate without silos, and we say what we feel, we're always respectful, honest and empathetic to different views and opinions, embracing diversity and nurturing inclusivity. We're problem solvers who are never afraid to take the initiative and personal ownership of the part that we play. Our one-team culture means that we're stronger together and are capable of accomplishing great things.
Irrepressible Performance
We at Certa share a collective entrepreneurial spirit, an agile approach to solving problems, a passion for accuracy, a dedicated work ethic and an unwavering commitment in serving our customers. Performance is at the heart of what we do and it makes us continuously seek new ways to improve what we do. Our pursuit of excellence demands that each one of us bring a consistently strong performance to their work every day, thus ensuring the long-term success and growth of our business.
Customer Obsessed
We take pride in defying expectations. We keep on our toes and come up with fresh ways to do things in response to changing customer requirements. Our increased focus on being customer-centric across the organisation drives us to deliver the best-in-class experiences to our customers. This is what helps us build enduring and lasting relationships based on trust, value and respect. Our shared belief in environmental citizenship and our philosophy of small steps over time equals big strides, helps us build an energy-efficient future for our customers and for our planet.