Are you passionate about delivering excellent customer service? Do you enjoy working in a friendly, guest-focused environment? The Maritime Hotel is currently seeking a Receptionist to join our dynamic team.
Whether you have experience in hospitality, retail, healthcare, or even your own business, we would love to hear from you. Full training will be provided, and you will be supported by a dedicated training buddy.
About The Role
What We Offer
* Flexible working hours up to 3 days per week
* Comprehensive training and onboarding
* Opportunities for learning, development, and internal promotion
* A welcoming and supportive work environment
### Key Responsibilities
* Welcome guests and handle check-in/check-out procedures
* Answer telephone calls and relay messages to staff and guests
* Balance guest accounts accurately
* Provide professional and friendly customer service at all times
About You
o Previous experience in a customer-facing role (hospitality, retail, healthcare, etc.)
o Strong communication and IT skills
o Friendly, professional, and guest-focused attitude
o A genuine passion for customer service
Required Criteria
* Friendly, professional, and guest-focused attitude
Desired Criteria
* Strong communication and IT skills
Skills Needed
About The Company
Rooted in the heart of Munster and guided by the third generation of the O'Donoghue family, The Gleneagle Hotel Group is more than a business — it's a legacy of hospitality, connection, and community. What began as a family-run hotel has grown into one of Ireland's most dynamic hospitality groups, now the largest employer in Munster's tourism sector, with over 450 passionate team members during peak seasons.
With a portfolio that includes the Gleneagle Hotel & Apartments, Scotts Hotel, The Maritime Hotel in Bantry, and Gleneagle Arena, the group offers far more than jobs — it offers careers with purpose. From front-of-house service to live entertainment and event management, every role contributes to creating unforgettable experiences for guests and lasting pride for our people.
Company Culture
Recognised among Ireland's Best Workplaces in Hospitality and proudly Great Place to Work-certified, The Gleneagle Hotel Group is a place where talent is nurtured, potential is realised, and careers are built from the inside out. Here, individuals don't just find a job — they discover a path, with access to training, internal progression, and meaningful development at every stage.
At our core, we believe in the power of teamwork, inclusion, and shared excellence. An incredible 99% of our people say it's a great place to work — and that pride runs deep. We champion diversity, work-life balance, and equal opportunity, fostering an environment where everyone is empowered to thrive, innovate, and grow — both personally and professionally.
Across hospitality, events, and wellbeing, our teams shape more than experiences — they shape the future of Irish hospitality, together.
Company Benefits
We offer a comprehensive benefits package designed to support job satisfaction, wellbeing, and work-life balance. Perks include:
Onsite Benefits: Free parking, complimentary meals, and tea & coffee while on duty.
Leisure Access: Enjoy our top-tier leisure facilities—including a gym, swimming pool, sauna, squash courts, and pitch & putt.
Staff Discounts: Reduced rates on family leisure memberships, hotel stays, dining, and event tickets for you and your loved ones.
Recognition & Rewards: We celebrate our team through Employee of the Month programs, annual awards, staff parties (including family-friendly events), and a complimentary 2-night stay for long-serving employees.
Wellbeing Support: Access to trained mental health first aiders, plus ongoing wellness and social events to promote balance and connection.
Join a team that values your contribution and invests in your personal and professional wellbeing.
Flexible schedule, Employee discounts, Gym membership or wellness programs, Free parking, Cycle to work, Event tickets, Discount on meals purchased, Discount on spa treatments or products, Discount in gift shop, Free meals during shifts, Wellbeing Scheme, Employee of the Month, Employee Recognition Scheme, Annual performance review, Culture of recognition, Staff celebration events
Salary
Not disclosed