DescriptionAssume a critical role in defining the future of a globally recognized firm and have a direct and significant effect in a realm tailored for top achievers in site reliability. As a Lead Site Reliability Engineer at JPMorgan Chase within the International Consumer Bank, you hold a leadership role in your team, demonstrate strong knowledge across multiple technical domains, and advise others on the technical and business issues facing them. Take lead and conduct resiliency design reviews, break up complex problems into digestible work for other engineers, act as a technical lead for medium to large-sized products, and provide advice and mentoring to other engineers.
Job responsibilitiesDemonstrates and champions site reliability culture and practices and exerts technical influence throughout your teamLeads initiatives to improve the reliability and stability of your team's applications and platforms using data-driven analytics to improve service levelsCollaborates with team members to identify comprehensive service level indicators and stakeholders to establish reasonable service level objectives and error budgets with customersDemonstrates a high level of technical expertise within one or more technical domains and proactively identifies and solves technology-related bottlenecks in your areas of expertiseActs as the main point of contact during major incidents for your application and demonstrates the skills to identify and solve issues quickly to avoid financial lossesDocuments and shares knowledge within your organization via internal forums and communities of practice
Required qualifications, capabilities, and skillsDemonstrate deep proficiency in reliability, scalability, performance, security, and enterprise system architectureImplement site reliability best practices and drive toil reduction within applications or platformsProgram fluently in PythonApply advanced knowledge of software applications and technical processes, with emerging expertise in technical disciplinesUtilize observability tools for monitoring, SLO alerting, and telemetry collection (e.g., Grafana, Dynatrace, Prometheus, Datadog, Splunk)Use continuous integration and delivery tools such as Jenkins, GitLab, and TerraformWork with Amazon DynamoDB or similar NoSQL database technologiesIntegrate DynamoDB with other AWS services and navigate the AWS ecosystemManage containers and orchestration using ECS, Kubernetes, and DockerTroubleshoot and resolve common networking technologies and issuesIdentify and solve problems involving complex data structures and algorithms, while self-educating and collaborating across stakeholder groups
Preferred qualifications, capabilities, and skillsExperience or interest in Site Reliability Engineering (SRE) practices and principles.Familiarity with FastAPI/GraphQLFamiliarity with front end development frameworks, specifically