Job Ref: SHE1543Branch: Sheen Falls LodgeLocation: KenmareSalary/Benefits: Competitive SalaryContract type: PermanentHours: Part TimePosted date: 01/09/2025Closing date: 03/10/2025We are inviting applications for full time and part time Food Beverage professionals who have knowledge and experience in food service with an eye for detail and takes pride in delivering 5* service to join and enhance our established team in The Falls Restaurant and The Stables Brasserie and Bar TeamAs part of the Food and Beverage team, you will be operating in an exciting, fast-paced quality service outlet. You will have the opportunity to develop your skills under the guidance of the food beverage management team. This is a great opportunity to grow develop a career.ResponsibilitiesTo ensure the complete satisfaction of each guest.To be helpful and work in contact with other departments.Ensure restaurant area is always kept clean and tidy.To read, understand and comply with your responsibilities as defined in the Health and Safety Statement and Staff Handbook.To comply with all reasonable requests by Management.Maintain a professional and respectful attitude and behaviour to guests, colleagues, management.Learning restaurant's table planDeliver trays to the appropriate station and ensure that the plates are served in a timely mannerIf on a 'Commis/Pass' shift. Ensure the good communication between kitchen and serviceRoleGreet and escort customers to their tablesPresent menu and provide detailed information when asked (e.g., about portions, ingredients or potential food allergies)Prepare tables by setting up linens, silverware, and glassesInform customers about the day's specialsOffer menu recommendations upon requestUp-sell additional products when appropriateTake accurate food and drinks orders, using a POS ordering softwareCheck customers' IDs to ensure they meet minimum age requirements for consumption of alcoholic beveragesCommunicate precisely with Kitchen StaffServe food and drink ordersCheck dishes and kitchenware for cleanliness and presentation and report any problemsArrange table settings and maintain a tidy dining areaDeliver checks and collect bill paymentsCarry dirty plates, glasses and silverware to kitchen for cleaningMeet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties, VIP)Follow all relevant health department regulationsProvide excellent customer service to guestsRequirements and skillsBasic math skillsPrevious experience in a similar roleAttentiveness and patience for customersExcellent presentation skillsStrong organizational and multitasking skills, with the ability to perform well in a fast-paced environmentActive listening and effective communication skillsTeam spiritFlexibility to work in shiftsPunctualityFluent EnglishWe have full-time and part-time positions available on rostered basis, which includes weekends, mornings and evening shifts.Sheen Falls Lodge and Ring of Kerry Golf is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Please note, we are only accepting applications from persons who have the permission/ right to live and work without restriction in Ireland.Work With The BestWe pride ourselves on being a diverse team of professional, passionate and caring individuals, with our guests at the heart of everything we do.Sheen Falls Lodge is a 2 Michelin Keys and is part of Relais Chateaux, which includes some of the world's finest hoteliers, chefs and restaurants that have set the standard for hospitality excellence. Clear opportunities for progression are a priority for us, too.If you cannot see a role that is suitable for you at the moment but feel you would make a great addition to the team, please don't hesitate to get in touch. Click here to send in your CV and we'll keep you in mind for when any appropriate opportunities arise.