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Role Title: Officer CFS Client Data Management
Clearstream’s Fund Services (CFS) division enables banks and other investment fund distributors to move towards standardization, automation, and straight-through processing of investment fund transactions.
The Vestima Service Design and Implementation unit, with its Client Data Management team, is responsible for the technical setup of clients in CFS, working in close coordination with Relationship Management Support and the Client Onboarding teams.
Tasks/Responsibilities
1. Account setup and maintenance of client data in CFS’ core banking system.
2. Support process enhancement and development of client management procedures.
3. Coordinate and follow up with internal stakeholders.
4. Ensure up-to-date client status information for stakeholders in a timely manner.
5. Provide regular updates on progress tracking.
6. Ensure a consistent and positive client experience throughout the process.
7. Maintain regular interaction and feedback with process stakeholders.
Qualifications/Required Skills
1. University degree, BAC +3 or 5, with a focus on finance or economics.
2. Customer focus is essential.
3. Excellent organization skills and ability to multitask while setting priorities.
4. Ability to maintain up-to-date knowledge, work independently and under pressure, and meet deadlines.
5. Excellent communication and interpersonal skills.
6. Accuracy, curiosity, high organization, flexibility, and problem-solving skills.
7. Relevant experience in the fund industry is an asset.
8. Proficiency in MS-Office applications, analytical skills, and attention to detail.
9. Fluency in English (spoken and written).
10. Knowledge of French and/or German is an asset.
Key Competencies
1. Ability to work as part of a diverse and friendly team.
2. High level of organization and focus on accuracy.
3. Good problem-solving skills and initiative.
4. Ability to work independently.
5. Flexibility and a “Can Do” attitude.
Note: This job description is not exhaustive. Employees may perform other duties as needed to meet organizational requirements.
Additional Details
* Seniority level: Not Applicable
* Employment type: Full-time
* Job function: Information Technology
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