Sales Applications Engineer
Reports to VP Global Applications
Sector – Bioprocess Engineering
Remote – Hybrid onsite 3-5 days per month Co Meath or Cork
Global Travel Required.
Our client is a leading supplier to the biopharmaceutical manufacturing industry. Its unique value is based on combining long experience with the ability to engineer, design, manufacture, commission, qualify, and service the entire bioprocess to reduce overall cost, shorten time to market, and maximize productivity.
Products include process and equipment engineering/consulting services, comprehensive site services, bioreactors and fermenters, filtration and chromatography systems, prep and hold systems, and cleaning/sterilization systems.
· The Applications Engineer is a technical expert in biopharmaceutical clinical and commercial
manufacturing, with experience in fields such as Sales, Manufacturing, & Engineering.
· S/he will be delivering consulting services to global customers, either as independent efforts or as part of larger projects.
· The Applications Engineer is responsible for interfacing with customers and applications management to
define and cost custom designed solutions and services for biopharmaceutical manufacturing.
· The Applications group support Sales to close opportunities while ensuring that the technical and
commercial terms meet the overall business needs.
Responsibilities:
· Collaborate with colleagues in the definition and development of technical and commercial proposals often within tight deadlines. Ensure timely review and response to client requests for proposals.
· Interpret customer performance requirements and develop optimal technical solutions. Interface with Operations functions (PM, PC, Engineering/Design, Automation, Quality) to communicate customer needs and obtain appropriate proposal content.
· Exercise judgement and good communication in resolving conflicting customer expectations in terms of price, performance or schedule.
· Sales Support – Ensure effective support of Sales including advice on product strategies for identified opportunities, expertise at meetings with clients, training on product
capabilities/differentiation, and bid decisions. Work with customers to thoroughly
understand what they want to achieve and determine a fit for our clients
products. Clearly articulate our clients value proposition in a way that it relevant to the specific customer need.
· Marketing and Product Management – Provide technical content for marketing tools (presentations, brochures, website content, etc.) for effective communication of our clients product features, benefits, and differentiation.
· Support new product launches by training Sales, and interfacing directly with potential customers.
· Train both sales and applications on product capabilities and differentiation. Support sales as product expert at meetings with customers remotely and face to face in the field.
· Support other functions such as Service, Project Management and Product as required from time to time.
· Contribute to continuous improvement initiatives relative to Applications or other functions.
· Track competitor capabilities and activities.
· Other duties as assigned by the VP of Applications.
· Will play an active role in identifying and driving Continuous Improvement (CI) opportunity.
Qualifications:
· Bachelor's Degree or Ireland Honours Degree (Level 8) Engineering or Science, Chemical or Mechanical engineering preferred.
· Minimum 5 years' experience in biopharma capital
equipment engineering/design, bioprocess sciences, and/or applications/product
management.
· Demonstrated ability to understand and navigate
both technical issues and commercial situations.
· Strong communications and interpersonal skills.
· Prior experience in Applications/Product
Management/Bioprocess Engineering is preferred.
· Understanding of planning and execution of cGMP
biopharmaceutical capital projects, from the early conceptual phase through
qualification.
· Knowledge of bioprocess equipment (fermenters,
bioreactors, filtration, chromatography, CIP, Single Use Systems, etc.).
· Ability to travel approximately 30% globally.
· Ability to speak a foreign language, a plus.
· Awareness of and prior experience with
implementing Continuous Improvement (CI) a plus.
· Prior Lean/Six Sigma experience a plus
For more information or to have a discussion on this role, please reach out to [email protected]