Shop Manager Position Overview
The primary objective of this role is to oversee the operational efficiency of our retail outlet.
* Maintain compliance with established operational protocols and procedures.
* Foster exceptional customer service standards, ensuring a positive shopping experience for all patrons.
* Promote sales growth and contribute to achieving set targets through effective merchandise management and employee guidance.
* Ensure seamless store operations by handling administrative tasks such as cash management, stock control, and staff development and coaching.
Key Qualifications
To excel in this position, you will require:
* Excellent communication and interpersonal skills.
* Proven ability to work effectively in a fast-paced environment.
* A strong focus on delivering high-quality results and meeting performance expectations.
* Basic computer literacy and familiarity with standard software applications.
Benefits and Perks
This role offers a range of attractive benefits, including:
* Discounts on select food and beverage items.
* A bike-to-work scheme (available after 6 months of service).
* Access to health and wellness programs, including HSF Health Plans and an Employee Assistance Programme.
* Flexible scheduling options.
* A company pension scheme.
* Exclusive discounts on broadband and mobile plans.
* An opportunity to develop your skills and knowledge through internal and external training initiatives.