Key Duties:
· Handle guest reservations via telephone, email and online to ensure that these are processed to the highest standard.
· Promote and sell hotel services and products.
· Maintain guest information in line with company policies.
· Be responsible for ensuring that all enquiries are responded professionally, using the departmental standards and within the departmental time standard so that sales are maximised.
· Ensure that all up-selling opportunities are exploited.
· Ensure that all tasks on the reservations daily check list are completed prior to the reservations department closing each day.
· Take on projects as directed by the Front Office Manager/Reservations Manager
Experience would be a bonus, but full training will be given.
Job Types: Full-time, Part-time
Pay: From €13.70 per hour
Expected hours: 40 per week
Benefits:
* Food allowance
* On-site parking
Language:
* English (required)
Work Location: In person
Reference ID: Reservations, Front Office