Responsibilities
* Conduct and run the Planet Fitness PE@PF program, including creating and following the schedule.
* Consult with members regarding their fitness goals and instruct them on how to properly and safely use the equipment.
* Create bi-weekly updates consisting of a variety of exercises.
* Meet class requirements based on club size and member traffic.
* Assist in front desk related activities including:
o Answer phones in a friendly manner and assist callers with a variety of questions.
o Check members into the system.
o New member sign-up.
o Take prospective members on tours.
* Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Qualifications/Requirements
* A passion for fitness and health!
* Upbeat and positive attitude.
* Punctuality and reliability is a must.
* Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
* Strong listener with the ability to empathize and problem solve.
* Demonstrate diplomacy in all interactions while using appropriate behavior and language.
* Current CPR Certification required.
* Nationally Certified Training Certificate required.
* Must be 18 years of age or older.
Physical Demands
* Continual standing and walking during shift.
* Continual talking in person or on the phone during shift.
* Must be able to occasionally lift up to 50 lbs.
* Will occasionally encounter toxic chemicals during shift.
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