Overview
Job Description
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Main purpose
To ensure that customers are served efficiently and that orders are served accurately and with courtesy to the standards required by the Company.
Reporting to
As a Food & Beverage Assistant with S Hotels you will report to The Food & Beverage Manager, Restaurant Manager, Bar Manager, Duty Manager (or such person as designated by management).
Responsibilities
* Receive a handover briefing at the beginning of your shift to be aware of events or special requirements for the day.
* Maintain the highest levels of hygiene; keep food and beverage service areas clean and fully prepared for service at all times.
* Greet customers in a welcoming manner and seat them where appropriate.
* Maintain a presence in the room during service and carry a tray at all times.
* Take orders promptly and clearly; ensure correct till operations are adhered to and that all staff use their own pre-allocated micros card.
* Check frequently that guests are content with meal/beverage/service and ensure polite, courteous attention for all guests.
* Ensure tables are free of unnecessary crockery, cutlery, sauces, etc.
* Assist in documenting all quality standards and adherence to these standards at all times.
* Maintain a close working relationship with the Kitchen Team.
* Strive to have a complete knowledge of all elements of the food and beverage product to communicate it comprehensively to the customer.
* Provide efficient service with minimal fuss or delay.
* Daily cleaning duties such as sweeping, hovering and mopping floors, cleaning equipment (e.g., coffee machines), using glass washers; carry out extra duties such as deep cleaning as required.
* Ensure compliance with all relevant legislation relating to weights and measures, licensing and under-age drinking.
* Adhere to purchasing and stock control systems and procedures in place.
* Ensure complete handover to the on-coming shift and complete checklists, reports and tasks.
* Assist in developing, maintaining and implementing appropriate recorded training for F&B team.
Benefits
* Employee discount at S Hotel group properties.
* Career development and progression opportunities.
* Food allowance.
* Employee Assistance Programme
Qualifications
Please note candidates must be over 18 and must have at least 1 year Bar experience. Only candidates located in Ireland will be considered at this time.
Skills: Bar Experience, Customer Service, Food & Beverage
Additional details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Management and Manufacturing
* Industries: Bars, Taverns, and Nightclubs
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