Title: Operations Assistant - SPP & CPD SS Department: Surgical Affairs Tenure: Specified purpose contract, up to 12 months Location: 121 St Stephens Green Reporting to: CPD Operations Manager Royal College of Surgeons Ireland (RCSI): RCSI is a community of academic, research, clinical and professional staff working collaboratively to lead the world to better health. Here, you will thrive in an innovative and inclusive atmosphere and your personal development and wellbeing will be supported. We invite you to join us to help deliver on our exciting mission "To educate, nurture and discover for the benefit of human health". We seek candidates whose experience to date has prepared them to contribute to our commitment to the "Race Equality Action Plan 2025-2029" at RCSI. Our students come from all walks of life and so do we. We hire great people from a wide variety of backgrounds. This makes our university stronger and ensures we hire the best talent. Innovating for a Healthier Future 2023-2027 is RCSI's new five-year strategic plan. Through it, RCSI will enhance human health by meeting the health workforce needs of society, creating the insights and inventions that drive health improvements, and working in partnership with patients and the public in support of better health and well-being for all. The strategy unites the RCSI community in supporting the UN Sustainable Development Goals - with a particular focus on Goal 3, which targets good health and well-being. For each of the last six years, RCSI has been positioned in the Top 300 of universities worldwide in the Times Higher World University Rankings. We are proud that RCSI ranks first in the world for "Good Health and Well-being" in the Times Higher Education #SDG #SDG Impact Rankings 2025. This reflects our commitment to supporting people of all ages to live healthy lives and our work to promote the concepts of well-being and positive health. In 2024, RCSI was delighted to be named one of the Sunday Times Best Places to Work in Ireland. At RCSI, our core values of Respect, Collaboration, Scholarship, and Innovation are at the heart of everything we do. We are committed to creating an inclusive and supportive environment where every colleague is valued and empowered to thrive. Our dedication to these values ensures that we foster a culture of mutual respect, open collaboration, continuous learning, and innovative thinking. Join us at RCSI, where your contributions will be recognised, and you will be part of a dynamic team making a real impact on global health. Summary of Post Surgical Affairs at RCSI is the division of the University responsible for the delivery of postgraduate surgical and emergency medicine training, education and assessment in Ireland and overseas, as well as leading RCSI initiatives in the fields of continual professional development, professional competence and surgical practice. The mission of Surgical Affairs at RCSI is to support RCSI by delivering excellence in surgical and emergency medicine education and training, and by setting and supporting the highest possible standards in surgical practice. The interests of patients and the quality of their care are at the centre of all we do. " Building on our heritage in surgery, we will enhance human health through endeavour, innovation and collaboration in education, research and service " Surgical Affairs are currently seeking an Operations Assistant to provide effective administrative support for the Surgical Principle and Practice programme: Basic (BSPP) and Intermediate (ISPP), Continuous Professional Development Support Scheme (CPD_SS) and wider non- training and educational activities within the Surgical Affairs department. Specifically, the duties of the post will include To assist with development and ongoing delivery of the Surgical Principles and Practice (BSPP and ISPP) Programme in Surgery and Emergency Medicine and ensuring that the programme is carried out efficiently and effectively To support the CPD Operations Manager and Postgraduate Learning and Education Manager on the development of the BSPP, ISPP and CPD offering by Surgical Affairs To provide administration and secretarial support to the faculty lead, faculty members and candidates To maintain ARLO (central database) of registered candidates Handling enquiries, applications, preparing documents and reports as applicable Reporting as per RCSI, NDTP and other stakeholder requirements To co- ordinate and arrange NCHD programme calendar To co-ordinate and support face to face and online courses (as applicable) To organise, attend and minute meetings Proactively resolving any problems that may arise to ensure the smooth running of Programme Liaising with the Communications in relation to booking meeting rooms, venues and running events To provide secretarial support to the Professional Competence Manager including cover during annual leave Undergoing programmes of training and development as may be required from time to time Representing the best interests of the Department and RCSI at all times Complying with statutory legislation and department rules and requirements in furtherance of your own and general staff welfare and safety Performing other duties within the department as may be required from time to time Person Specification: The successful candidate should be able to demonstrate the following: Strong organisational and administrative skills with the ability to prioritise An effective communication style appropriate to audience and situation The ability to deal effectively with sensitive / personal information appropriately and sensitively. Ability to make decisions and meet deadlines Strong computer skills including MS Office Suite and word processing skills The ability to work on own initiative as well as in a team environment Flexibility to work one evening per week (approximately 5.30-7pm) and/or irregular hours on occasion Experience and a proven track record in a similar role would be an advantage We are all too aware that imposter syndrome and the confidence gap can sometimes stop fantastic candidates putting themselves forward, so please do submit an application - we'd love to hear from you. Application Process Please apply online through the RCSI careers portal on the closing date with your CV and cover letter. Click here to read our Recruitment and Selection Policy for Researcher. Informal Enquiries: Informal enquiries are invited in the first instance through Rebecca O'Brien, Human Resources Department (email: ). All applications for this post must be made through the career's webpage Rebecca can arrange for relevant queries on the academic aspects of the role to be addressed by the hiring manager. Please note we do not accept CVs directly. Employee Benefits At RCSI, we help care for our people so they can focus on our mission to Educate, nurture and discover for the benefit of human health. RCSI truly goes above and beyond to support its employees, ensuring they have everything they need to thrive both personally and professionally. Here's a glimpse of the fantastic benefits available: Health and Wellbeing: Our Inspire Programme promotes the importance of taking care of both our general health and mental health. Inspire manages the Employee Assistance Programme (EAP) offered through SpectrumLife. Past events held by Inspire have included, workshops on mindfulness practices, yoga, nutritional advice, financial advice on mortgages, pensions & health insurance from leading experts, fitness challenges, baking competitions, weight loss programmes, annual flu vaccination campaign and many more. You can also enjoy access to an onsite gym for just €10 per month. Work -Life Balance: Maintaining a healthy work-life balance is crucial for fostering employee well-being, productivity, and overall satisfaction. At RCSI, we offer flexible working arrangements, study leave, and career breaks. In addition to 20 days of annual leave, employees receive an extra 6.5 days of university privilege days, which occur annually around the Christmas and Easter breaks. Family Benefits: RCSI offers enhanced family leave to our working parents with fully paid Maternity, Adoptive, Paternity and Surrogacy Leave. We also offer the first two weeks of Parents leave fully paid for, as well as the option to take Parental Leave until your child is 18 years old. We provide access to Platform 55, a new Parents Platform to support staff before, during, and after becoming a parent. We also offer flexible working, discounted Giraffe crche services of up to 20% and a Parents and Carers' Network. Financial Security: Benefit from automatic enrolment in a pension scheme with Willis Towers Watson with the employer contributions increasing with your length of service, Death in Service of up to 4 times your salary, long-term illness and disability income replacement, and free advice on health, motor, and home insurance. Discounted Services: Avail of discounted GP services, Taxsaver commuter tickets, the BiketoWork scheme, free eye tests at the National Optometry Centre, and discounted parking at St. Stephen's Green/RCSI car park. Recognition: At RCSI, we value and recognise the contributions of our staff through various awards and events, such as Long Service recognition, the Vice Chancellor Staff Awards, and through Research Day. Professional Growth: RCSI's Staff Learning and Development is committed to providing colleagues with opportunities and support to help them reach their full potential and thrive at work. Offerings include a comprehensive programme of staff training, management and leadership development, mentoring, coaching and funding support for further study. Staff Networks: Additionally, we support a range of staff networks, including the Women's Network, Postdoctoral Staff Network, Parents & Carers' Network, Project Manager's Network, LGBTI+ Network, Age Friendly Network etc. These networks help RCSI to foster a sense of community and inclusivity. Sports and Social Club: Engage in a variety of activities such as Yoga, Pilates and a variety of different Fitness classes. Enjoy social evenings, Book Clubs, Summer BBQs and one-off events like the Taste of Dublin, Bloom, Dublin Horse Show and Dublin Zoo. We also have a variety of discount tickets for shows and events through the year. Note: This job description may be subject to change to reflect the evolving requirements of the Department and RCSI. Similar vacancies that arise in the next 6 months may be filled from the pool of applicants that apply for this position. RCSI is proud to be an equal opportunity employer and welcome applications from all suitably qualified persons regardless of their gender, civil status, family status, sexual orientation, religion, age, disability or race. RCSI is committed to embedding equality, diversity and inclusion (EDI) across everything we do. This ensures we can all work and learn in an environment defined by dignity and respect. Eligibility to work in Ireland is a requirement of this role, Proof of eligibility documentation will be required at a later date. Under limited and specific circumstances (research/ specialist roles) RCSI may be in a position to seek a hosting agreement and/or work permits. Employees are required to undertake 6 months service in their current role before applying for other internal opportunities, unless agreed in advance by the SMT representative