Job Title: Duty Manager
We are seeking a highly skilled professional to fill the role of Duty Manager. As the manager on duty, you will be responsible for supporting each department in the day-to-day running of hotel operations, ensuring exceptional customer service.
* Ensure all departments are open, staffed, and guest-ready
* Complete daily Duty Manager checklist and passover reports
* Monitor hotel and grounds security and maintenance needs
You will lead daily morning briefings, communicate VIP needs or issues, and support staff during busy periods. You will also promote teamwork across departments, uphold hotel standards and procedures, and greet and assist guests.
This role requires a high level of organization, time management, and supervisory experience within a hotel Food & Beverage environment. Previous experience as a Duty Manager / Hotel Supervisor is beneficial.