Posted: 16 September
Offer description
Director of Technology Operations
This position requires an experienced IT leader to oversee the overall technology strategy and operations.
The Director of Technology Operations will be responsible for driving business growth through effective technology solutions, providing regular updates on technology matters to senior leadership, and working closely with every department to understand their technology needs.
* Develop and execute the technology strategy in support of the company's mission and strategic goals
* Manage vendor relationships and procurement, including negotiating SLAs and holding suppliers to agreed targets and standards
* Establish and uphold appropriate governance for technology services and projects
* Own the integration and day-to-day reliability of key systems, ensuring customer orders flow efficiently
* Oversee all aspects of ICT service delivery to maintain a secure, dependable environment
* Plan and oversee the rollout of new technologies to drive efficiency and productivity
* Define and control technology budgets, prioritizing spend according to company objectives
* Proven background in IT leadership with 7+ years in IT, covering strong Infrastructure, Network, and Applications Support experience-preferably within warehousing/manufacturing
* Demonstrated ability to derive value from ERP systems in warehousing/manufacturing, including use of reporting tools to present insights for decision-making
* Solid project management capability and experience applying structured project management frameworks
* Strong understanding of business processes with a track record of using technology to drive efficiency
* Excellent vendor and relationship management skills
* Advanced analytical and problem-solving abilities
* Outstanding communication skills
* Broad functional and technical knowledge of IT systems and technology trends, with awareness of the risks and opportunities they create for the business
