The Shelbourne Hotel, 27 St Stephen's Grn, Dublin 2, D02 K224
Application Details
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Job Description
Previous experience in a hotel or large food & beverage operation
Excellent communication skills (verbal, listening, writing)
Good time management and organisational skills
Capable of meeting strict deadlines and following set schedules
Supports and conducts activities to drive financial results, guest satisfaction, human capital index and market share (Balanced Scorecard Results)
Assists in managing the daily operational duties of the Food and Beverage departments, ensuring compliance with Marriott Operating Standards to maintain brand integrity
Acts as a managerial presence in all food & beverage areas
Strives to meet or exceed customer expectations, leading F&B associates to deliver first class guest service at all times
Assists in maintaining the Marriott culture
Assists as needed in managing the Food and Beverage function operating budget and capital expenditure budget to achieve or exceed budget expectations, including communication of associate sales incentives and promotions
Acts as a F&B Manager on Duty, leading F&B Supervisors and Associates
Supervises daily operation of all assigned outlets, providing floor coverage during meal periods
Completes the F&B Duty Manager’s daily checks and tasks as assigned
Opens and closes shifts in accordance with the duty manager’s checklist
Trains, maintains, and enforces all Shelbourne/Marriott service standards using records, menus, and appropriate reference materials
Ensures that all F&B areas are fully supported and able to handle the volume of business, by checking frequently and assisting as necessary
Conducts taste panels and menu classes on a daily basis for restaurant and room service
Manages an effective repair and maintenance program through work orders, inspections, etc.
Effectively completes Food Production Management Training tasks within time guidelines
Ensures that all workstations at the beginning and end of each shift are adequately set up or broken down for all meal periods
Constantly spot checks food and quality service during all meal periods to ensure foods served meet portion control and quality standards
Assists in monitoring, receiving and proper storage of food and supplies
Completes reports as necessary
Complies with all current Marriott standard and local operating policies and procedures
Obtains feedback on product quality and service levels; effectively responds to and handles guest problems and complaints
Assists in interviewing, hiring and scheduling restaurant staff
Assists in the financial management of food and beverage function (driving sales, maximizing profit, payroll management)
Ensures associate compliance with all financial policies and procedures (beverage controls, cash handling)
Executes revenue and checks control procedures properly on own shift
Skills
Organisation, Communication, Delegation
Sector
Accommodation and food service activities
Career Level
Managerial
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