Job description Our client, a leading IT Networking Distributor in Ireland, UK & Europe is currently looking for an experienced Internal Sales individual who possesses good computer and communication skills. The Internal Sales & Customer Service Executive will join the sales team. The core objective of this role is to support the business in achieving the primary goals of customer satisfaction and business growth through management of the enquiry and quotation process. Responsibilities Ensure a thorough understanding of customer needs are met through proactive communication with the customer and key internal stakeholders. Deliver extraordinary customer experience on every interaction by evaluating, analysing and resolving enquiries and providing service information. Work closely with the sales team on customer proposals and quotes to grow the business. Manage existing client accounts. Processing quotations and sales orders. Reviewing outstanding order reports on a daily basis and liaising with customers. Providing support & information to directors and management. Providing customer service on all queries i.e. products, pricing and lead times/deliveries. Reviewing, analyzing and reporting on stock levels to management. Requirements Good written and verbal communications skills Good working knowledge of Microsoft Office suite Strong interpersonal and organisational skills Hardworking, honest with strong desire to succeed. Must be a team player. If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Celtic Careers is proud to be an Equal Opportunity Employer. By submitting your CV or personal details, you are providing Celtic Careers consent to process your personal data. In order to service you as a candidate this is required. Celtic Careers may contact you from time to time regarding further opportunities. Celtic Careers will not share your data with third parties without your prior consent. You can withdraw your consent at any time by emailing us at the email address above. For further information please see our Privacy Statement on our website. Skills: Internal Sales Customer Service Admin