Branch Relief Facilitator Role Overview
The successful candidate will support local branch operations as an insurance representative by providing relief cover as required while ensuring excellent customer service and successful delivery of sales targets aligned to the direct retail strategy.
* Provide direct support across multiple branches, demonstrating and role modelling behaviours that drive business forward and achieve profitable revenue growth across all relevant product lines.
* Actively support Insurance representative staff in-branch as and when required and act as a point of referral to ensure delivery of a consistent quality service to customers.
This role involves providing relief to Branch Offices/sales teams as required, supporting the branch team(s) to prioritise workload and deliver on key objectives, including product specific initiatives. The ideal candidate will have a strong understanding of branch operations, underwriting, governance policies and procedures, with a proven track record of delivering on sales/revenue targets.