Located at the heart of Waterford city, the family owned 4* Granville Hotel is looking to hire a Hall Porter who is a flexible and dedicated person and who is also available to work Night porter shifts when required.
Main duties:
To ensure the highest standards of service are maintained by all times
To deal with customer queries / complaints and ensuring conversion of enquiries
To check functions list for days business, checking and setting up Meeting Rooms, replenishing and servicing as required to company standard
Checking in deliveries and carrying goods to the stores
To assist all guests with luggage and personal belongings
To follow cleaning guidelines for public areas
To assist in Bar Food area
While on Nights;
To ensure security of all guests and hotel at all times.
To assist Management in adhoc duties when required.
To facilitate check in and check out of guests when needed.
To serve hotel guests Food & Beverage offerings when needed.
To carry out cleaning duties as per Standards of Procedure.
We are looking for a person with:
Good communication skills, good level of English
Good time management and organizational skills
Exceptional Customer and Personal Service Standards
Benefits offered:
Meals on duty and all day tea and coffee for the caffeine lovers
Great location with easy access to public transport and discounted parking
Personal development possibilities, online training program
Uniform provided
Employee assistance program
Staff awards and rewards (including GEM reward system for all employees)
The Granville Hotel is an equal opportunities employer
Certified "Great Place to Work" Sept Sept ****
Job Types: Part-time, Permanent
Pay: From €***** per hour
Work Location: In person