Service/Aftersales AdvisorLocation:Audi WaterfordSalary:Up to €35,000Benefits:Bonus Scheme | Career Progression | Training & MoreJob Type:Full-Time | PermanentAbout The RoleAudi Waterford is seeking a highly driven and customer-focusedService/Aftersales Advisorto join our busy dealership team. This is a key role where you will take ownership of the customer service journey, ensuring every Audi driver receives a first-class experience from booking to handover.We are looking for someone confident, technically minded, and proactivecapable of thriving in a fast-paced workshop environment.Key ResponsibilitiesGreet customers in a friendly, professional manner and guide them through the service processAccurately book vehicles in for service, maintenance, or repairLiaise between customers and the workshop team, ensuring clear communication of work needed, timelines, and costsPrepare accurate service estimates and invoicesManage customer updates and follow-up callsMaintain high levels of customer satisfaction and retentionSupport the Aftersales Manager in the smooth daily running of the departmentSkills & Experience RequiredPrevious experience in aService Advisoror similar customer service role (automotive preferred)Strong communication and organisational skillsComfortable using DMS/CRM systems and handling administrationAbility to work under pressure and manage a busy workloadA positive, customer-first attitude and strong team ethicFull, clean driving licence essentialWhat We OfferOpportunity to work with one of Irelands leading premium automotive brands.Manufacturer training and continuous professional development.Competitive salary package and employee benefits.A supportive, high-performing dealership environment.If youre motivated, customer-focused, and ready to excel within a premium automotive environment, wed love to hear from youapply today.SkillsCustomer Service Aftersales Customer Support