Post 1112 Clerical OfficerCollections/Apheresis DepartmentFull Time - PermanentNational Blood CentreThe IBTS is currently recruiting a full-time, permanent Clerical Officer based in the Apheresis Department, National Blood Centre.The Apheresis clinic in the National Blood Centre (NBC) is a nurse-led clinic, managed by a Clinical Nurse Manager (CNM). The role of the Clerical Officer (CO) on the Apheresis Team is to participate as part of the collection team to support the IBTS strategic priorities with regard to achieving operational excellence, improving customer (donor) experience and supporting better healthcare, ensuring compliance with current legislative requirements.The CO is expected to participate in all aspects of the IBTS multi-disciplinary, cross functional approach to service delivery and to work within the IBTS Quality System and Code of Conduct at all times. The appointee will report to the National Apheresis Recruitment/ Relationship Manager or in his / her absence, to the Clinical Nurse Manager (CNM) / Registered Nurse (RN), with regard to the efficient and effective daily operation of the Apheresis Clinic.Essential Criteria:Leaving certificate / FETAC Level 5 (or equivalent)Recent and relevant experience.The ability to communicate clearly and concisely verbally and in writing.High level of attention to detail and accuracy.Proven IT skills and experience including excellent typing ability and experience working withMicrosoft Office, Outlook, Excel.Experience maintaining Databases.Highly developed organisational and administrative skills.Demonstrable interpersonal and communication skills.Strong ability to work on own initiative as well as part of a multidisciplinary team.Capable of dealing with information in a confidential manner.Desirable Criteria:Experience in a comparable or similar environment.The salary scale attached to the post is the Clerical Officer scale €31,118 to €48,427 (incl. LSI) pro rata per annum. Entry point onto the salary scale is dependent upon relevant experience.The closing date for receipt of applications is 11:45 PM (Irish Time) on Wednesday 17th September 2025.To apply you must complete the online application form by logging into Intending applicant should note that reviewing/short listing of applicants will be in accordance with the recruitment and selection criteria stated above. Satisfactory evidence of being able to fulfil the essential criteria of the job as stated above is essential and must be clearly demonstrated in the application. If the essential criterion has not been clearly demonstrated in the application the applicant will not be called for interview. Applications from existing (permanent and temporary) IBTS staff working temporary contracts will be considered in the context of overall workforce requirements of the Organisation.We thank you for your interest in a career with the IBTS, however, if you have not heard from us within three weeks of the closing date, unfortunately you have not been successful at this time. We do hope, however, that this will not discourage you from applying for future opportunities with the IBTS.IBTS reserve the right to close the application process early if there has been a sufficient level of qualified applications received before the closing date.Citizen RequirementsEligible candidates must be:A citizen of the European Economic Area (EEA) – EU, Iceland, Liechtenstein and NorwayA citizen of United Kingdom (UK)A citizen of Switzerland in regards to the agreement between the EU and Switzerland on the movement of peopleA non-EEA citizen who has a stamp 4 visaA person awarded international protection under the International Protection Act 2015, or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visaorA non-EEA citizen who is a parent of a dependant child who is a citizen of and resident in an EEA member state if the UK or Switzerland and has a stamp 4 visa.To qualify candidates must meet one of the citizenship criteria above and produce formal supporting evidence of same, by the date of any job offer.The IBTS is an equal opportunities employer.We have a great range of benefits that go beyond salary and offer flexibility to suit you:Competitive holiday allowancePublic Sector pension schemeWe support and encourage a very strong work/life balance ethic and provide a generous annual leave allowance in addition to a range of attractive policies.Our public service salary scales are competitive, transparent and incrementalAccess to a range of learning and development resources and programmes, investing and encouraging lifelong learning for all our staff. .We strongly support a culture of continuous learning and provide staff with a range of formal and informal learning opportunities.Employee Assistance Programme offering free, independent and confidential counselling and support, 24 hours a day, 7 days a week. The service includes confidential telephone and face-to-face counselling, parent and career coaching and an online wellbeing portal.