Job Description
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We are recruiting for a Housing Liaison Worker to join our Short Term Housing programme in Glasgow. The role provides a link between private property owners and tenants, with the goal of ending homelessness by offering access to privately rented properties.
The successful candidate will ensure a high-quality, customer-focused housing management service within their individual property portfolio, promoting effective customer liaison and tenant participation.
Part-time hours will be considered, minimum 21 hours per week.
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Key Responsibilities:
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* Develop positive, respectful relationships with individuals supported by the service, focusing on their strengths and aspirations.
* Maintain professional integrity with colleagues and external agencies.
* Assess and progress all referrals made to the service in line with service specification.
* Engage with landlords and letting agents in property management, ensuring compliance with legal, health, and safety standards.
* Manage occupancy levels through efficient allocation and void management of properties.
* Liaise with external agencies as required, including Community Homeless Teams, Housing Benefit teams, and local authorities.
* Arrange tenancy support for individuals to meet contractual requirements and individual needs.
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Required Skills and Qualifications
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We would ideally like to hear from applicants with experience working in a housing or social care environment. Evidence of continued professional development or a related qualification would be beneficial.
Full UK driving licence and use of own vehicle for business purposes is required, with insurance covering domestic and business use.
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Benefits
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The post holder will report to a Housing Team Lead and through them to the Housing Services Manager.
Normal working hours are 35 hours per week, Monday to Friday, 09:00 am to 05:00 pm.
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Others
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We offer ongoing learning and development opportunities, automatic enrolment into the People's Pension after three months of employment, life insurance, and an option to purchase and sell annual leave.
Cycle-to-work scheme is also available.