Support Engineer TraineeWe're hiring a Support Engineer Trainee to help evolve our Corporate Functions application portfolio.
This is an excellent opportunity to learn how to manage and supportplex applications.
The support engineer is also involved in developing monitoring tools to alert the support team when issues arise on our platforms and in our cloud resources.
The candidate will be involved in the development of the monitoring platform, which will be implemented on the Microsoft stack.
The Corporate Functions systems are all high availability multi-tier platforms, some of them exploring Microsoft D365 Platform, SharePoint Online and Azure Services using the latest .Net patterns and practices.
The candidate will be required to thoroughly understand the business processes and liaise directly with end-users and business analysts.
Key accountabilities:
1. Support the Dublin office in the end-user scope
2. Deliver hardware to new joiners and collect from leavers
3. Implement and configure monitoring for corporate systems
4. Respond to support tickets within the SLA
Key skills:
5. Basic understanding of the Azure cloud
6. Basic software development desirable - Microsoft Stack
7. Knowledge of IT equipment
8. Basic understanding of IT networks
Euronext Values
Unity
• We respect and value the people we work with
• We are unified through amon purpose
• We embrace diversity and strive for inclusion
Integrity
• We value transparency,municate honestly and share information openly
• We act with integrity in everything we do
• We don't hide our mistakes, and we learn from them
Agility
• We act with a sense of urgency and decisiveness
• We are adaptable, responsive and embrace change
• We take smart risks
Energy
• We are positively driven to make a difference and challenge the status quo
• We focus on and encourage personal leadership
• We motivate each other with our ambition
Accountability
• We deliver maximum value to our customers and stakeholders
• We take ownership and are accountable for the oue
• We reward and celebrate performance
We are proud to be an equal opportunity employer. We do not discriminate against individuals on the basis of race, gender, age, citizenship, religion, sexual orientation, gender identity or expression, disability, or any other legally protected factor. We value the unique talents of all our people, whoe from diverse backgrounds with different personal experiences and points of view and we aremitted to providing an environment of mutual respect.
Additional Information
This job description is only describing the main activities within a certain role and is not exhaustive. It does not prevent to add more tasks, projects. Job ID R22190