Overview
Junior Associate Director, IT, Application Manager – Dublin, Ireland.
We are seeking a Junior Associate Director, IT, Application Manager to join our dynamic team in Dublin, Ireland.
Responsibilities
* Lead and manage a team of IT professionals responsible for application support and maintenance.
* Manage and resolve reported incidents, investigate root causes, and escalate issues as needed to ensure minimal disruption to business operations.
* Develop and implement strategies for application lifecycle management, including upgrades, patches, and enhancements, ensuring quality standards before production deployment.
* Collaborate with stakeholders to identify business requirements and translate them into technical solutions.
* Monitor application performance and implement improvements to enhance efficiency and user experience.
* Facilitate data integration between different financial systems and ensure seamless data exchange to support various business processes.
* Manage vendor relationships related to software applications for both in-house and vendor applications.
* Develop and maintain documentation for application processes, procedures, and configurations.
* Implement best practices for application security and compliance in adherence to standards to protect sensitive financial data.
* Undertake regular review of application performance, issues, and recommend improvements.
* Stay current with emerging technologies and industry trends to recommend innovative solutions.
Qualifications
* Bachelor's degree in Computer Science, Information Technology, or a related field
* 3-5 years of experience in IT application management
* Strong knowledge of enterprise software applications and their management
* Proficiency in IT service management principles and practices
* Experience with cloud computing platforms and their integration with on-premises systems
* Excellent project management skills with the ability to manage multiple projects simultaneously
* Strong analytical and problem-solving skills with attention to detail
* Exceptional communication and interpersonal skills, with the ability to work effectively with both technical and non-technical stakeholders
* Demonstrated leadership experience in managing and mentoring IT professionals
* Ability to work in a fast-paced environment and adapt to changing priorities
* Strong commitment to continuous learning and staying updated with emerging technologies
Preferred
* Knowledge of System Development Lifecycle and standard software development methodologies including ITIL standards
* An understanding of Microsoft Windows Server environments, SQL Server, Microsoft IIS and AWS
* SQL query development and SQL Server Reporting Services development experience will be an advantage
* Knowledge of business continuity and disaster recovery principles to ensure application availability during unexpected events
Additional Information
What’s in it for you to join MUFG Investor Services? Take a look at our careers site for details about a career with the fastest-growing business at one of the world’s largest financial groups. Our culture emphasizes collaboration, innovation, client focus, and learning and development, with hybrid working.
We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Information Technology
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