The Inside Sales Engineer is the primary point of contact for the Regional Sales Managers and Sales Representatives and collaborates with Engineering, Manufacturing, Quality, and other departments to respond to customer inquiries.
The Inside Sales Engineer will use customer process and applications data as a strategic asset to select technically suitable and competitive product solutions with construction that satisfies customer’s application requirements.
The suitable candidate will have a background in mechanical engineering (Chemical, Mechanical or other industrial related). They will have previous technical sales administration experience and/or experience in applications of industrial equipment for processing plants (petrochemical, chemical, pharma, food) such as valves, flanges, pipe fittings, gauges, pressure safety devices, process monitoring equipment etc.
Experience in sales or customer service in an engineered manufacturing environment with proven success in administrating contracts.
Responsibilities:
* Review customer specifications and documents to select appropriate technical solutions for a given application.
* Perform sizing calculations for specified equipment
* Manage inquiries from worldwide distributors and customers and generate quotations within specified time frame.
* Assist customers and distributors with the selection of the appropriate technical solution for a given application.
* Work with Engineering by providing technical details of the application to generate pricing for non-standard items.
* Using the CRM database, the ISE will be responsible for cataloguing daily activities, recording customer information and logging competitor activities regarding distribution channels, pricing.
* Prepare discount requests for Management approval when required.
* Ad-hoc project and administrative duties as assigned.
* Support and monitor all quality audit requirements.
* Support the quotation activities of similar pressure relief products based on internal sales support requirements.
* Interacting with the manufacturing, engineering, and Quality departments for responding to the customer quality requirements.
* To actively participate in Bid Clarification Meeting/Technical meeting with customers
* Self-starting, proactive and ability to achieve objectives with minimal supervision.
* Excellent communication, interpersonal, and motivational skills.
* Knowledge of material selections, ANSI/DIN class
* Knowledge of API standards, API Sizing and tank safety equipment would be added advantage
Requirements:
* A degree or Junior Degree in chemical, process or mechanical engineering preferred
* 1-2 years experience relevant to inside sales/pricing/estimation/quotation processing/EPC contracts/Post Order documentation within valves, pumps, chemical, process, mechanical industry. Preferred experience within the pressure relief industry.
* Knowledge and experience of handling large process industry equipment enquiries and post order documentation.
What We Offer:
* Bike to work scheme
* On-site parking
* Private medical insurance
* Sick pay
BS&B Safety Systems is an equal opportunities employer and welcomes applications from all qualified candidates.
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