Job Title: Healthcare Catering General Manager
Location: Limerick
Employer: Master Chefs
ABOUT US
Master Chefs is a leading Irish-owned food service company with more than 30 years of experience providing catering solutions across healthcare, education, and business sectors. At New Limerick Hospital – Bons Secours, we are proud to support patient wellbeing by delivering high-quality, nutritious food in a clean, safe, and well-managed environment.
ROLE OVERVIEW
Master Chefs Catering is seeking a dynamic and experienced Healthcare Catering General Manager to lead the delivery of our high-quality, patient-focused catering services within a hospital environment. This senior role is responsible for ensuring the smooth running of daily catering operations, maintaining compliance with healthcare regulations, and fostering a culture of excellence and continuous improvement across the team.
The General Manager will play a pivotal role in embedding Master Chefs' service model within the healthcare setting, providing strong leadership, operational oversight, and strategic direction. This includes managing staff performance, driving service standards, and ensuring that all food service activities support patient wellbeing and the highest levels of care.
KEY RESPONSIBILITIES
· Lead the on-site operational integration of the catering team into Master Chefs' service model.
· Act as mentor and coach to the Catering Services Manager and wider catering team, promoting best practices, standards, and procedures.
· Ensure day-to-day service delivery aligns with contractual obligations, food safety regulations, and patient care expectations.
· Support the Catering Services Manager in adapting to an upscaled service model and broader workforce responsibilities.
· Build leadership capability within the chef team, encouraging consistency, accountability, and professional growth.
· Work collaboratively with both hospital management and Master Chefs' operations team to ensure alignment and transparency.
· Facilitate training, development, and performance improvement plans for catering staff as required
· Lead daily briefings, service planning, and team engagement initiatives.
· Monitor service performance, escalate challenges where appropriate and contribute to quality assurance processes.
· Foster a positive, inclusive team culture with a focus on morale, shared goals, and respectful collaboration.
WHAT WE'RE LOOKING FOR
· Proven experience in a leadership or operations role within healthcare, hospitality, or contract catering.
· Strong working knowledge of HACCP, food safety standards, infection prevention, and healthcare-specific catering protocols.
· Exceptional interpersonal and communication skills; ability to influence and mentor across various levels.
· Demonstrated ability to manage change and build trust in transitioning environments.
· Experience working within multi-stakeholder settings (e.g: client teams, HR, operations, compliance)
· Ability to lead by example, with a calm, supportive, and people-first approach.
·
Strong organisational skills and attention to detail.
ADDITIONAL INFORMATION
· Work Authorisation: Must be eligible to work in Ireland
· Training: Mandatory HACCP, food safety, manual handling, and infection control training (provided)
· Uniform & PPE: Provided and required at all times during duty
· Environment: This role involves regular standing, lifting and working in hot/ wet kitchen conditions