Job Description:
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* To provide an exceptional customer experience and ensure customer satisfaction in the store.
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* To empower team members with comprehensive product knowledge and insights into key performance indicators.
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* To stay up-to-date on customer needs and preferences, offering personalized services to drive sales growth.
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* To effectively coordinate and delegate tasks among team members, ensuring seamless communication and productivity.
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* To develop and implement sales strategies, setting ambitious targets and exceeding them in store.
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* To prioritize customer service above all else, fostering a culture of excellence and customer-centricity.
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* To maintain open channels of communication with the team, sharing vital information that impacts sales performance.
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* To mentor and coach employees in their professional development, serving as a role model for growth and success.
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* Oversee visual merchandising efforts for fashion merchandise, including apparel, accessories, and footwear, to create engaging displays that resonate with customers.
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Responsibilities:
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* Maintain a captivating store image at all times, ensuring it remains attractive and commercially viable.
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* Adhere to established visual merchandising standards and guidelines to deliver a cohesive brand experience.
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* Efficiently perform store changes, maintaining a well-organized environment.
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* Optimize selling space through data-driven analysis and profitability calculations.
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* Stay abreast of sales figures and performance indicators, taking targeted measures to enhance product offerings.
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* Continuously assess and adapt to sales results, implementing solutions to boost commercial appeal.
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* Stay informed about customer profiles, product potential, and competitor strategies to make informed business decisions.
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* Ensure timely replenishment and additional orders to maintain optimal product levels.
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* Communicate new products, merchandising updates, and out-of-stock suggestions to the team.
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* Regularly report to management, providing support in various managerial store duties.
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* Work full-time (40 hours) with flexibility over 5 days (Monday to Sunday).
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Requirements:
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* Full-time position.
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* Flexibility required over 5 days (Monday to Sunday).
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