The Sheraton Athlone Hotel is seeking a dynamic and experienced Meeting and Events Manager to join our team.
The successful candidate will be responsible for delivering and developing a high-quality conference and event experience, ensuring that our offerings are competitive and exceed guest expectations.
This role requires a proactive individual with excellent organisational, communication, and leadership skills to manage our Meeting and Events department effectively.
Key Responsibilities: Product Development: Deliver and develop a premier conference product and guest experience.Attend and contribute to monthly Conference Development Meetings as a Senior member of the committee.Stay up-to-date with industry trends and ensure our offerings remain competitive.Conduct consistent Quality Control checks in line with established processes.Maintain strong communication with the Sales team to drive conference sales and achieve excellence.Manage and audit all AV equipment, reporting any defects or deficiencies.Event Execution: Ensure all meeting and event delegate experiences are delivered on time and to a high standard.Maintain and inspect Meeting and Event areas regularly, logging and following up on maintenance needs.Implement structured cleaning and deep cleaning programmes for all Meeting and Event areas.Deliver local function events to the highest standard, fostering referral business growth.Team Management: Incorporate and benchmark against our Core Values: Excellence, Fun, Passion, Flexibility, and Honesty.Implement ongoing training programmes to achieve exceptional standards.Develop a culture of "on the job" coaching within the department.Conduct meaningful appraisals and follow-ups to recognise and develop team members.Mentor and coach Assistant Meeting and Events Managers and team leaders for personal development and succession planning.Communicate key messages effectively and delegate responsibilities clearly.Promote a positive workplace environment and support employee engagement initiatives.Lead and monitor the implementation of the hotel's Green Policy, ensuring all team members are trained in waste management and energy efficiency.Process Management: Ensure effective communication within the department through pre and post-shift briefings, weekly meetings, and inter-departmental communication.Plan weekly, monthly, and quarterly to ensure the successful delivery of events.Manage stock within the department through documented processes and regular stock takes.Utilise effective checklists to ensure consistent delivery of guest experience and quality control.Ensure timely and accurate billing of all events in line with hotel procedures.Financial Management: Achieve budgeted turnovers as detailed in the departmental budget.Manage wage costs in line with budget targets.Ensure accurate and timely weekly costing of rotas and administration timelines.Promote a culture of up-selling and coach staff to maximise revenue opportunities.Qualifications: Proven experience in a similar role in a 4 star property within the hospitality industry.Excellent organisational and leadership skills.Strong communication and interpersonal abilities.
Fluent verbal and written English is required.Proficient in managing AV equipment and quality control processes.Ability to manage and develop a large team in a high-pressure environment.Knowledge of waste management and energy efficiency practices.Benefits: Access to Sheraton Fitness facilitiesComplimentary meals during work hoursFree on-site parking while on dutyStaff discounts at our Spa facilityExclusive Rate Discounts at over 9,300 Marriott International properties in 144 countriesHodson Bay Group exclusive offersAdditional motivational incentives including Employee of the MonthActive Sports & Social ClubSheraton Athlone Hotel is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
We are rated an Outstanding Employer in Failte Ireland Employer Excellence Programme for 2024.
Join our team and be a part of delivering exceptional meeting and event experiences at Sheraton Athlone Hotel!
#J-18808-Ljbffr