Job Type Temporary Full-Time Location Dublin City, County Dublin, Ireland Job Details The Vhi Customer Operations Office GS have a number of full time temporary (2 years) vacancies based in Dublin or Kilkenny on a hybrid basis for a dynamic Learning Experience Designer to lead the creation of innovative, interactive learning solutions for Operations. This role focuses on designing and developing blended learning, self-directed e-Learning, simulations, assessments, and video content that supports professional development in a regulated environment. The ideal candidate combines creative storytelling with technical expertise in digital learning tools and thrives in a collaborative, fast-paced setting. Benefits Annual Bonus DC Pension scheme membership Health Insurance Hybrid working model (working from home and office based work) Onsite Restaurant Onsite Parking (Kilkenny only) Sports and Social Club Role purpose Learning Design & Development Develop engaging self-paced e-Learning modules using Articulate Storyline and Rise Design interactive simulations and scenario-based blended learning to reinforce real-world application. Build formative and summative assessments to measure learning outcomes and knowledge retention. Produce video-based learning assets, including editing and animating instructional videos using tools like Camtasia, Vyond, or Adobe After Effects. Create facilitator guides, job aids, scripts, and post-training reinforcement tools. Innovation & Engagement Apply multimedia and animation to enhance learner engagement and accessibility. Stay current with trends in digital learning, gamification, and scenario-based design. Collaborate with stakeholders to ensure learning solutions align with business goals and learner needs. Consulting & Strategy Partner with SMEs, key stakeholders, and the wider team to surface business requirements; identify learning needs, learning evaluation methods, and criteria to implement as during development of effective learning solutions. (Learning Needs Analysis) Translate business requirements into instructional strategies with measurable learning outcomes. Present learning prototypes to stakeholders and iterate based on feedback. LMS and Project Management Manage learning projects from concept to delivery using agile methodologies. Ensure all deliverables meet quality standards and timelines. Manage and administer Learning Management Systems (LMS), including course deployment, learner tracking, and reporting. Measurement & Evaluation Implement evaluation strategies to assess learning effectiveness and impact. Use learner feedback and performance data to continuously improve learning solutions. Key Criteria Minimum 3 years in instructional design, digital learning, or corporate training with proven track record of developing interactive e-Learning, simulations, and video-based content A bachelor's degree in Instructional Design, Information Technology, Life Sciences, Education, or a related field. Equivalent professional experience in digital learning design and development may also be considered. Instructional design, adult learning theory, and outcome-based learning. Strong experience regarding articulating Storyline Suite and Rise. Simulation and assessment development. Video editing and animation experience. PowerPoint and multimedia presentation design. Proven experience around communication and storytelling through digital media. Project and process management experience. Innovation and creative problem-solving. Experience designing for microlearning. Ability to work independently and collaboratively in a fast-paced environment. Experience in Compliance and/or Risk & Controls within a regulated health insurance provider is a strong advantage. Excellent interpersonal and relationship building skills Resilient, highly motivated individual with strong work ethic, with proven ability to work both independently and within. Excellent analytical and attention to detail skills Demonstrated alignment with Vhi Values Vhi is an equal opportunities employer. Accessibility If you are a candidate with a disability and encounter difficulty accessing any part of this website or wish to discuss any matter relating to the accessibility of our building or services, please contact Reasonable Accommodations Our commitment is to make any reasonable accommodation for you in the recruitment process to give you the best opportunity to perform to your optimum in the application, test, and interview process. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.