## Area ManagerApplylocations: CityWest Officetime type: Full timeposted on: Posted Todayjob requisition id: JR-0000007574**MAIN DUTIES & RESPONSIBILITIES*** Build strong relationships with Store Managers, Managing Pharmacists and pharmacy teams to support, advise and guide the efficient operation of their pharmacy.* Identify opportunities and develop a business plan with managers to maximise margin growth.* Build strong relationships with the Support Office team on each brand pillars.* Drive brand and retail standards across each pharmacy in the territory.* Give feedback to support office to drive opportunities and contribute to the brand strategy.* Manage the onboarding process for new stores into the brand and act as the liaison between head office support team and store team* Responsible for the management of store P&Ls within your remit.**Dispensary*** Drive compliance on dispensary purchasing guidelines to ensure maximum margin for the pharmacy across Generics, Brands, PI’s & ULM’s.* Support Store Manager, Managing Pharmacist in achieving the highest clinical standards and work flows for dispensary efficiency through working with the Regulatory support team and SOP’s.* Support implementation of new health & patient services with best practice and case study* Ensure the pharmacy is maximizing use and understanding of our Claims Support model.* Drive key dispensary KPI’s with benchmarks on Generic Compliance, Procurement, Leakage**Retail Management*** Analyze category performance by pharmacy and work with commercial team on opportunities to improve performance.* Work with pharmacy owner and support office on Macro Layout for store* Ensure compliance with planograms and preferred suppliers.* Promote customer engagement, maximizing sales opportunities.* Promote up-selling and link selling by the pharmacy team.* Ensure correct execution of seasonal promotions.* Ensure compliance with preferred retail pricing that maximizes margin and considers product price sensitivity and local competitive factors.* Provide feedback to commercial team on local competitive issues and opportunities.* Train and coach pharmacy teams to deliver best in class retail experiences.* Ensure compliance and understanding to in-pharmacy EPOS systems.**Operational Standards*** Customer service and patient experience* Colleague appearance* Highest store standards ( Merchandising, Window displays, Exterior appearance)* Category Management and Planogram execution* Monthly Promotions & POS execution* Consultation Room standards* Housekeeping standards in dispensary, salesfloor, and back of house* Mystery shop results and action plan**QUALIFICATION, EXPERIENCE & SKILLS REQUIRED*** A minimum of 5 years management experience within the pharmacy or wider retail market.* Have strong people management and influencing skills.* A proven track record of sales growth and business development* Be a high achiever with determination and drive to succeed.* Capable of driving business profitability by implementing good business controls.* Excellent communication, planning, organisation and analytical skills* Organised, flexible, motivated and a hard-working leader.* Full clean driving license**COMPETENCIES*** Natural Leader* Strong influential skills* Ability to problem solve.* Demonstration of continuous improvement and prioritization* Ability to make quick decisions.* Demonstrate strong commercial acumen.
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