Job Title: Office Administrator
Location: Claregalway, Co.
Galway
This Office Administrator role at Partel offers a fantastic opportunity for personal and professional growth within a supportive, innovative, and team-driven environment.
You will work closely with various departments, playing a vital role in maintaining front desk operations, supporting the sales process, and ensuring smooth internal communication and customer engagement.
Mentorship from experienced colleagues and exposure to a dynamic, fast-paced work environment will provide you with valuable experience and career development.
General Office Administration:
Answer phones, handle general enquiries, and direct calls to the appropriate departments.
Monitor and respond to emails professionally and efficiently.
Maintain a clean and organised office environment.
Provide day-to-day administrative support across departments, including calendar scheduling, correspondence, and document management.
Sales Support
Ensure timely communication with customers and support strong client relationships.
Maintain and update customer records in the system.
Coordinate with relevant teams to help deliver a seamless sales process.
Team Collaboration & Stakeholder Communication:
Work closely with internal departments and external vendors to ensure efficient workflow.
Support coordination across sales, operations, and technical teams.
Communicate effectively to resolve issues and support cross-functional collaboration.
Customer Service & CRM Management:
Respond to customer queries via phone, email, and WhatsApp with professionalism.
Log all customer interactions and activities in CRM, ensuring data is accurate and up to date.
Monitor customer responsiveness and share engagement insights with the Head of Department.
Maintain a high level of customer satisfaction through consistent and clear communication.
Additional Expectations
Prioritise tasks effectively while managing multiple demands in a fast-paced environment.
Pay attention to detail, ensuring accuracy and consistency in documentation and reporting.
Demonstrate a positive, solution-oriented attitude with a genuine desire to help others.
Be proactive and willing to contribute ideas for improving internal processes.
Requirements
2+ years' experience in office administration, sales support, or customer service is essential.
Strong computer skills, with proficiency in Microsoft Office Suite (Word, Excel, Outlook) essential.
Previous experience with SAP or similar systems is beneficial (training will be provided).
Familiarity with CRM tools is beneficial.
Excellent written and verbal communication skills in English.
Ability to learn quickly, manage competing priorities, and work independently or as part of a team.
Strong organisational skills, high attention to detail, and ability to work to tight deadlines.
Professional, approachable, and team-focused mindset.
Benefits
Competitive salary based on experience
Bike to Work Scheme
On-site parking
Supportive team environment
Schedule
Monday to Friday 8:*******:00
Work Location: On-site in Claregalway, Co.
Galway
Candidates must be able to commute reliably to our office.
Application Details
Application Deadline: 15/09/2025
Language: Fluent English (Required)
Job Type: Full-time
Pay: €30,******-€34,****** per year
Benefits:
Bike to work scheme
On-site parking
Sick pay
Work authorisation:
Ireland (preferred)
Work Location: In person