Join our fabulous team at McWilliam Park Hotel as a Front Office ReceptionistWe recognise that our team is our greatest asset, and the successful candidate will enhance an already established team.Reporting to the Front Office Manager, the Front Office Receptionist is the first person that a guest meets on arrival to the Hotel, therefore it is of utmost importance that all staff present a friendly and professional image to our guests at all times.Reporting to the Front Office ManagerAbout McWilliam ParkThe McWilliam Park Hotel is a Failte Ireland approved luxurious four-star hotel. The atmosphere is warm and friendly, making it a popular hotel for celebrating special occasions like weddings or to enjoy a romantic break or family getaway.The hotel boasts 103 comfortable large sized hotel bedrooms, a leisure club (Evolve Health & Fitness) with a fully equipped gym, an indoor heated swimming pool and children's pool.Responsibilities:Greet and welcome our guests to the hotel and act as a first point of contact.Register the guests and take payment.Answer any queries the guest may have on in house facilities and tourist information.Take responsibility for the security of the keys.Update all guest information in the computer and ensure all documentation is completed, managed and maintained accurately and efficiently.Take and confirm reservations for our guests.Manage the reception area for the business and handle a high volume of calls and emails.Liaise with colleagues, management and external stakeholders as required.Other related ad-hoc administrative tasks where necessary.About The RoleRequirements:Excellent customer care skills.Experience in a similar role is an advantage.Be able to work on your own initiative.Highly organised with excellent attention-to-detail.Excellent communication skills.Be able to cope well under pressure and comfortable in a busy environment dealing with a range of different tasks.Flexible and adaptable to support the business needs with a positive attitude.The role will operate 5 days over 7 on a shift basis and include weekendsPerks and Benefits of working at the McWilliam Park Hotel:Very competitive salaryPRSA pension schemeCareer progression opportunities across the Windward groupEmployee Assistance ProgrammeDigital Wellness ProgrammeComplimentary, high quality meals on duty including breakfast, lunch & dinnerComplimentary barista-style coffeeDiscounted room & dining rates in Windward properties for you as well as friends and familyRefer-a-friend schemeTraining and development opportunities dedicated to your developmentEmployee awards & staff recognition scheme including employee of the month, long service awards, team recognition days and random treat daysCycle-to-work schemeAbout Windward ManagementMcWilliam Park Hotel is managed by Windward Management. Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 employees in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.Join Us Today as a Front Office ReceptionistRequired CriteriaSkills NeededAbout The CompanySince its inception in 2007, Windward Management Limited has built a reputation for excellence in hotel management. With headquarters in Dublin, the company provides tailored solutions for hotel owners, including operations, marketing, and financial management. Windward's team is driven by a passion for delivering exceptional guest experiences while ensuring each property achieves its full potential. Recognized for its dedication to innovation and operational success, the company is equally committed to investing in its people. Professionals joining Windward Management will become part of a supportive and dynamic environment, with abundant opportunities to grow and excel within a thriving sector.Company CultureAt Windward Management, people are at the heart of success. The company nurtures a culture rooted in respect, collaboration, and a shared commitment to excellence. Employees are empowered to innovate and contribute to meaningful outcomes while enjoying a strong focus on work-life balance. Windward fosters professional growth through tailored development opportunities, ensuring each team member can achieve their career aspirations. This positive, inclusive workplace values individual contributions, encourages open communication, and celebrates success collectively. For hospitality professionals seeking a rewarding career in an environment where their efforts truly matter, Windward Management offers an exceptional opportunity to thrive.Company BenefitsWindward Management Limited understands the value of its people and offers a benefits package designed to support and reward its employees. Competitive salaries are complemented by a supportive work environment that prioritizes work-life balance and career development. Team members benefit from opportunities to learn, grow, and advance in their careers, with access to mentoring and professional training programs. The company places a strong emphasis on employee well-being, fostering a culture of mutual respect and collaboration. For candidates looking for a career that combines growth, fulfillment, and an opportunity to make an impact, Windward Management provides an ideal platform.SalaryNot disclosed