Job Overview
Our organization is seeking an experienced IT professional to oversee the delivery and continuous improvement of IT services. The role entails ensuring operational stability, managing vendor relationships, and supporting the digital infrastructure across our organization.
* Ensure that IT operations comply with organizational policies, procedures, and scheduled routines.
* Regularly review data access logs across core systems, including ERP and SharePoint sites.
* Manage onboarding and offboarding processes, user account provisioning, permissions, Multi-Factor Authentication (MFA), equipment allocation, and deactivation.
* Maintain the IT asset register, accurately recording, tracking, and updating all hardware, software, and peripheral assets throughout their lifecycle.
* Administer and maintain user access, configuration, MFA enforcement, and permissions within the ERP system, SharePoint sites, and Power Automate flows.
* Harness experience in administering ERP platforms, including user creation, role management, and business process support.
* Support ERP bulk communications by ensuring secure and efficient management of templates, data extracts, and workflows.
* Maintain accurate records of software and user licensing to ensure compliance and cost-effectiveness.
Key Skills and Qualifications
* Demonstrate a clear understanding of Domain Administration, Microsoft 365 environment, and Microsoft Intune, extracting maximum value from these platforms.
* Prior exposure to administering ERP systems, encompassing user management, configuration, and process support.
* Showcase strong knowledge of ERP administration, SharePoint, Power Automate, MFA, Data Loss Prevention, cybersecurity frameworks (e.g., GDPR, NIST, NIS2, Cyber Essentials or CIS), and ITIL practices.
* Evident understanding of both on-premise and cloud technologies, effectively managing hybrid environments.
* Able to troubleshoot technical issues as part of the triage process.
* Familiarity with SQL Server Management Studio for data access, reporting, and basic troubleshooting.
Benefits
This opportunity provides the chance to work with cutting-edge technology and contribute to the success of our organization. We are committed to employee growth and development, offering opportunities for training and professional advancement.
What we offer
We provide a dynamic work environment, flexible working arrangements, and a comprehensive benefits package. Our team is collaborative, supportive, and dedicated to delivering exceptional results. If you are passionate about IT and eager to take on new challenges, please apply for this exciting opportunity.