We are looking for a Service Administrator to join our Service team in Dublin on a Permanent basis. This position plays a key role within the business and in particular the daily operations within the Service department. This role acts as the first point of contact for many internal stakeholders while also dealing with external stakeholder queries.The successful candidate will be responsible for:Data input including timesheet managementResponsible for regular contact with customers via email and telephone to ensure queries are resolved in a timely fashionResponsible for managing and guiding customer expectations on the company's services and timleines of service deliveryManaging and sending service reports to clientsFirst point of contact for our team of Service EngineersIn conjunction with the Service Manager, you will help co-ordinate Service Engineers daily duties i.e. prioritising what sites and/or jobs they should attendSupport the Service administration functions, including Service Sales Department.The Ideal Candidate:You will have experience of working in a fast paced environment where personal time management and ability to work to operational deadlines is key.You will ideally have experience in building effective relationships with customers.Proficient use of Microsoft Office suiteExcellent interpersonal and communication skillsPositive, can-do attitude, displaying a high level of commitment & motivation.Benefits:Competitive salary (Weekly Pay)Contributory pension (Increasing with service)Employee Assistance ProgrammeBike to Work Scheme25 Annual Leave Days per Annum (Up to 30 days with service)Company Sick SchemeRecruitment referral schemeHybrid Working ArrangementWe strive to be a great place to workWe offer a wide range of experiences and opportunities that will help you to achieve your career and personal goals.Eligiblity to Work in Ireland is a must.