A unique opportunity to make a real impact as a Spa Coordinator. In this role, you will be responsible for maximizing revenue and ensuring seamless spa experiences for our guests.
Key Responsibilities
* Compile a comprehensive calendar of events and demands to optimize our services.
* Stay up-to-date with all spa offerings and make informed decisions to drive business growth.
* Efficiently manage non-resident reservations and ensure timely communication with guests.
* Build strong relationships with hotel residents and upsell additional services to enhance their experience.
* Liaise closely with spa reception to ensure smooth operations and maximize day spa business.
Requirements
* Proven track record of achieving targets and driving results.
* Excellent negotiation and decision-making skills to navigate complex situations.
* Fluency in English, both spoken and written.
* Flexibility to adapt to changing circumstances.
* Knowledge of Opera is a plus.
We offer: A Great Place to Work certification, competitive payment, staff transport, ongoing investment in your development, and opportunities for career advancement.