Role Overview
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We are seeking a highly skilled Account Manager to play a pivotal role in the success of our business. This individual will be responsible for delivering exceptional customer service across our existing and potential customer base.
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About the Job
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* Identify and pursue new business opportunities within specific geographical areas, ensuring compliance with all marketing and promotional activity.
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* Develop and maintain positive relationships with key internal stakeholders while maintaining a comprehensive understanding of the automotive aftermarket.
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* Participate in regional business-specific customer events and attend national and local training events.
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Key Responsibilities
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As an expert in customer relationship management, you will:
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1. Create strong leads and opportunities for various channels, ensuring adherence to all marketing and promotional activities.
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2. Conduct regular customer account reviews with the branch management team, focusing on KPIs and potential opportunities.
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3. Foster professional working relationships with internal stakeholders, staying up-to-date on industry trends and best practices.
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4. Act as a key member of the Business Development Team, embodying the standards, behaviors, and values necessary for effective teamwork and collaboration.
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Skills and Qualifications
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To excel in this role, you should possess:
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* Exceptional communication skills to develop and maintain strong customer relationships.
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* High levels of focus, energy, and drive to deliver best-in-class service.
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* Strong business acumen and ability to analyze data to inform decision-making.
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Benefits
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We offer a competitive salary, enhanced annual leave, exciting career growth opportunities, life assurance, and access to a 24/7 employee assistance program.
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In addition, you'll enjoy discounts on popular brands and products, and have the option to participate in our Cycle to Work Scheme.