Base pay range
€40–50k, depending on experience
Only candidates authorized to work in the EU will be considered.
MPG Recruitment is delighted to partner with a well‑established Irish company seeking a skilled IT Support Engineer to provide high‑quality technical support and help optimise customer IT infrastructure across on‑premises and cloud environments.
Role Overview
This role offers an excellent opportunity for an experienced IT professional who thrives in a hands‑on, client‑focused environment and enjoys supporting both traditional and cloud‑based systems.
Key Responsibilities
* Deliver top‑tier phone, email, remote, and occasional onsite support, ensuring prompt resolution of technical issues
* Troubleshoot and maintain network infrastructure (LAN, WAN, firewalls, and security systems)
* Support and manage Microsoft 365 and Azure environments
* Maintain hybrid and cloud‑first infrastructure, including backups, disaster recovery, and security solutions
* Perform root‑cause analysis, take ownership of issues, and follow through to resolution
* Collaborate with team members and communicate clearly with clients
Skills & Experience
* 2–3+ years’ experience in a technical or IT support role (Level 2 preferred)
* Strong understanding of Windows Server, Microsoft 365, Azure, and network fundamentals
* Excellent troubleshooting skills and ability to work independently or within a team
* Relevant IT certifications (CompTIA, Microsoft, or equivalent) is an advantage
* Strong interpersonal and customer service skills
If you’re a proactive IT professional ready to take the next step in your career, we’d love to hear from you. Email: Margaret@MPGRecruitment.ie
Seniority level
Associate
Employment type
Full-time
Job function
Information Technology
Industries
Technology, Information and Media
#J-18808-Ljbffr