Who you are2+ years of experience in business development within a fast-paced environment preferably a financial services institution or similar SaaS solutionGood knowledge of relevant computer programs (e.g. CRM software), social networking (LinkedIn) and telephone systemsExcellent communication skills (verbal and written)Excellent level of (the local language)* and good knowledge of EnglishAbility to work independently and under pressureA positive approach to objection handlingGood organizational skills and attention to detailWhat the job involvesOn-site Representatives are responsible for promoting company's services remotely while providing merchants with the necessary support to ensure business continuity and optimal service usagePromote company's services through remote interactionsAssist merchants with verification and activation processesMonitor and analyze portfolio performanceProvide remote support and consultation for existing customersPerform scheduled and self-initiated activitiesEnsure new merchants in the assigned portfolio complete registrationEnter and maintain up to date client information into the company's database and keep records with relevant dataAnalyze market trends and customer feedback to refine strategiesSupport existing merchants in maintaining active usageEscalate issues by opening cases for problems beyond their resolution scopePresent product features and benefits to clients in a compelling mannerBenefitsOffice hours 9-5 - no weekend or shift workCareer development opportunities22 days rising to 25 + bank holidaysGroup pension schemeFree onsight gym