Requirements
You care deeply about building software for the long term, balancing technical quality, delivery pace, and business impact
You have strong hands on experience with Linux operating systems and computer networking
You’re comfortable and experienced writing code in a programming language such as Python, Ruby, Go, etc
You have deep experience with cloud infrastructure, operating in a high scale environment
You have strong hands‑on experience building and operating highly available systems, and are comfortable owning complex problems end to end
You’ve led the delivery of significant projects or features independently, including discovery, technical design, implementation, rollout, and ongoing maintenance, and you’re comfortable providing technical direction to others
You have deep expertise in one or more areas of modern web engineering (e.g. backend services, data pipelines, internal platforms, or AI-enabled systems) and a solid understanding of scalable, multi‑tenant architectures
You regularly use AI‑powered tools in your development workflow and are curious about applying AI thoughtfully to improve engineering productivity and system capabilities
You take ownership of operational excellence for the systems you build, including performance, reliability, observability, and on‑call participation where required
You enjoy questioning convention and continuously improving how things work, whether that’s architecture, tooling, workflows, or team practices
You are a clear communicator and collaborative teammate, comfortable leading technical discussions, writing design docs or RFCs, and keeping stakeholders aligned
You enjoy working in small, autonomous, agile teams, shipping incrementally, and partnering closely with product managers and other engineers to deliver better outcomes
(Desirable) Experience building security tooling, working with security infrastructure systems like Vault, AWS IAM, WAFs, and more
(Desirable) Hands‑on experience including diagnosing and improving systems performance, database queries, and complex, multi‑service workflows
This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance
What the job involves
The Infrastructure Security team makes it simple and easy for engineers to make secure choices while developing world class software at high speed. Security is built in by default, seamless, and effortless, making engineers’ lives better and Klaviyo more secure
Our work spans security, infrastructure, and software development, requiring us to understand systems and engineering. We build complex, foundational solutions that must be extremely reliable, secure, and performant at global scale
This role is for senior engineers who enjoy turning real‑world problems into reliable, scalable solutions. The work is highly visible and has a direct impact on how hundreds of Klaviyos get their work done every day, and 100’s of thousands of customers use our products with confidence
The Infrastructure Security team builds the internal platforms, systems, and services that serve as the foundational building blocks for how our engineers build securely every day. As a Senior Software Engineer on Infrastructure Security, you will:
Ship foundational security services to enable Klaviyo engineering to move faster with confidence
Design and develop systems and processes that enable highly available & scalable systems
Design, build and deliver software to dramatically improve the availability, scalability, latency, and efficiency of Klaviyo’s services
Achieve break‑throughs in systems throughput by identifying and eliminating bottlenecks
Leverage technology such as Python, Golang, AWS, Django, Kubernetes, Bash, Terraform, MySQL, Redis, Clickhouse, Iceberg, DataLake, Istio, Postgresql, and more to advance Klaviyo’s platform
Champion best practices by actively collaborating with other teams in a culture that values whiteboarding and technical design review
Contribute to the company as a subject matter expert in multiple areas, constantly pushing yourself to be a better engineer and to level up all of your peers within your team and within Klaviyo
Mentor and pair with other Klaviyo engineers to build better software by focusing on performance, self‑healing system, configuration as code; defensive programming, application security, etc
Participate in periodic on‑call duties with a focus on solving issues when they are discovered, preventing recurrences and minimizing alert fatigue
Prototype and advocate for architectural improvements to achieve breakthrough results in Klaviyo systems’ operational scalability and reliability
Work hand‑in‑hand with product‑facing engineers to ship impactful code
Perform quantitative investigation to understand and scale Klaviyo systems and manage the cross‑functional effort to resolve scalability issues
Produce and advocate for preventative, upstream solutions with internal stakeholders and external vendors and dependencies
Confidently make informed, data‑driven choices in a fast paced environment with competing priorities
Tech Stack:
Klaviyo’s platform is primarily built with Python and React and runs on AWS. Engineers join us from a wide range of technical backgrounds and are supported in learning our stack. Core technologies include:
Python / Django / FastAPI
MySQL / Redis / Memcached
RabbitMQ / Celery / Apache Kafka / Apache Pulsar
AWS / Terraform / Kubernetes
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