Job Title: IT Managed Services Network Engineer
We are seeking a highly skilled IT Managed Services Network Engineer to join our team. The ideal candidate will have at least 5 years of experience in a network focused role and be proficient in MS365 and Azure.
Key Responsibilities:
* Manage workload and prioritize multiple open tickets while meeting SLA thresholds for incidents, requests, and problems.
* Take full technical responsibility for incidents, requests, and problems, conducting comprehensive diagnostics with end-users to ensure ticket resolution and project completion.
* Act as an escalation point for support from various support tiers.
* Provide onsite technical support, confidently and professionally engaging with clients.
Requirements:
* At least 5 years of experience in a network focused role.
* Experience as the technical lead or project manager on several complex deployments.
* HPE/Aruba experience and certification is advantageous.
* Familiarity with Clear Pass or alternative solutions and cloud management solutions like Central is desirable.
About Us:
We are Nominate Recruitment, a leading provider of recruitment services. We work with a wide range of clients across various industries, providing expert advice and guidance to help them find the best talent for their business needs.