AI Data Specialist - FINNISH / GERMAN, Dublin
This role is with Cpl in Dublin, Ireland, and requires an EU work permit. The position is categorized under 'Other' and was posted on 27.04.2025, expiring on 11.06.2025.
Job Description:
AI Data Specialist (FINNISH/GERMAN)
We are seeking native Finnish and German speakers to join our global team as AI Specialists. If you are detail-oriented and interested in AI, we want to hear from you.
Your key responsibilities:
* Investigate and resolve reported issues via ticketing system, including account support requests and potential abuse reports.
* Enforce client’s Terms of Use by monitoring abuse reports on the site.
* Maintain knowledge of client’s products and community standards.
* Utilize market-specific knowledge to develop scalable solutions to support our community.
* Gather, analyze, and use relevant data to enhance user experience.
* Recognize trends and escalate issues outside company policy to the global team.
* Identify workflow inefficiencies and suggest improvements.
Skills & Competences:
* Resilience to operate in a fast-paced environment.
* Strong interpersonal, verbal, and written communication skills, with empathy.
* Adaptability and positive attitude towards challenges.
* Decision-making, prioritization, problem-solving, and teamwork abilities.
* Consistently meet KPIs on time.
Language Skills:
* Fluent in native language (C1-C2), with cultural understanding.
* Advanced English (C1).
Assessment available if unsure of language level.
Compensation:
* Pension contribution
* 25 days annual leave
* Training and Wellness Programme access
* Tax Saver and Bike-to-Work Scheme
Important:
* Must be confident dealing with sensitive content.
* Eligible to work full-time in Ireland (EU passport, Stamp 4, or Stamp 1G for at least 12 months).
Why apply?
* Work within a multicultural, diverse team.
* Opportunities for career progression.
* Fixed working schedule, no shift rotations.
* No prior experience required; full training provided.
For more information, please send your updated CVs to Sohini Sakssena.
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