About UsDiligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you're not just building the future - you're an agent of positive change, joining a global community on a mission to make an impact.Learn more at or follow us on LinkedIn and FacebookPosition OverviewWe are seeking a polished, organized, and friendly Front of House Receptionist / Office Assistant to manage our reception area and provide exceptional administrative support to our team. The ideal candidate will be the face and voice of our company, ensuring all interactions reflect our values of professionalism, efficiency, and customer-centricity.Key ResponsibilitiesGreet and welcome visitors, clients, and vendors in a friendly and professional mannerAnswer, screen, and direct phone calls and emails to the appropriate departmentsMaintain the cleanliness and appearance of the reception area and meeting roomsServe as back to the Office Manager and be trained on all office systems, to include, Concur, Coupa, Procurement, Security systemsPartner with the Office Manager to maintain company standards in daily operationsReceive, sort, and distribute incoming mail and deliveriesCoordinate courier pickups and outbound mailAssist with office administrative tasks such as ordering supplies, printing materials, and maintaining inventorySupport the maintenance of health and safety standards in the officeProvide support for internal events, meetings, and team functionsLiaise with building management and service providers as requiredAssist Office Manager with onboarding new employees (e.g., welcome packs, access cards, desk setup)Managing access controls and security of common areas of the buildingRequired Experience and SkillsFluent in spoken and written English (required)Proven experience in a receptionist or customer-facing roleExcellent verbal and written communication skillsCan-do attitude and team playerRepresents the company with confidence and professionalism.Strong organizational skills and attention to detailComfortable working in a fast-paced, tech-oriented environmentProficiency in Microsoft Office (Word, Excel, Outlook)Experience with basic office equipment (phones, printers, video conferencing tools)Ability to handle confidential information with discretionOccasional flexibility in working hours may be required5 days per week onsite in the office is requiredWhat We OfferA friendly work environment with supportive colleaguesOpportunities for professional development and internal growthCompetitive salary, bonus and benefits planCentrally located officeRegular team events, wellness benefits, culture clubs and moreWhat Diligent Offers YouCreativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clientsWe care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a fewWe have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected towork onsite at least 50% of the time.We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at To all recruitment agencies:Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.