Were seeking an experienced Enterprise Architect to lead the end-to-end architecture of our Dynamics 365 transformation programme. Youll be the strategic design authority, shaping a scalable, secure, and future-ready solution that connects Dynamics 365 with our wider ecosystem, including Snowflake, Genesys, and other digital platforms. Role Summary Lead the overall solution architecture, ensuring alignment with enterprise principles and seamless integration across data, security, and digital platforms. Chair the Technical Design Authority, guiding architecture decisions and balancing out-of-the-box functionality with business needs. Collaborate with business and technical teams to optimise Dynamics 365 capabilities, ensuring robust integration, data migration, and security across multiple entities. Partner with Microsoft, Systems Integrators, and internal stakeholders to deliver a sustainable, future-ready architecture. Drive governance, mentor internal teams, and support capability building across the organisation. Key Requirements Proven experience leading large-scale transformation programmes as an Enterprise Architect, ideally involving a Systems Integrator. Deep expertise in Dynamics 365, Microsoft 365, and Power Platform, with strong integration, data, and security knowledge. Track record of delivering enterprise solutions that balance standard functionality with smart customisation and legacy simplification. Excellent stakeholder management and communication skills, with the ability to influence at senior levels and manage complex technical relationships. Profile 10+ years in enterprise architecture, including 5+ leading Dynamics 365 CRM transformations. Experience with enterprise-scale D365 implementations (preferably 3+ in financial services or insurance). Confident engaging with SIs and Microsoft on design, escalation, and roadmap discussions. Strong governance, leadership, and mentoring capability. Key Challenges Maximising out-of-the-box Dynamics 365 while integrating with Snowflake, Genesys, and legacy systems. Migrating data and interfaces from on-premise CRM. Unifying processes across legal entities and strengthening data governance. Delivering scalable digital capabilities in workforce management, telephony, and AI.